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195 N El Camino Real, Encinitas, CA, 92024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Really bad experience for my cat. Took him in for vaccine boosters. During the exam by Dr. Kristi Leslie he got something in his eye that made him tear and he became defensive. I was asked to leave the room. After the vaccination they couldn't get him into the carrier. I shouldn't have let them handle him because he was scared and frantic after that. A good vet would have been more discerning and not force a defensive animal. I felt that I could have comforted him. Dr. Leslie could not explain why his eye was tearing during ... read more
A money gouging veterinary practice that offered redundant (and ineffective/outdated) medicine on more than one occasion. Also unwilling to provide any sort of virtual/phone consultation for any pets that aren't "established patients" (despite being in need)
They are amazing! Have take my pets here for almost 10 years. My dogs are happy to go to the vet and love it here.
Business response:
Thank you for being a part of our Drake Center family for so long! We greatly enjoy having you with us and appreciate your kind review.
I love this place! But if youre asking why i gave it four stars, its only because i feel anxious going to the vet - 1) end up paying $$$ because the estimates really arent that accurate. 2) i often feel bad / pressured when i dont move forward on certain actions in the estimate or they have moved forward on something when we clearly made a decision not to which ends up on our bill (like labs, blood work). That being said, I have three dogs and i owe it to TDC for saving their lives! I feel comfortable with the service and ca... read more
Business response:
Thank you so much for taking the time to write a review. We appreciate you allowing us to care for your pups and we are happy that you enjoy our Doctors as well!
Dr. Shotwell is amazing. I would trust my pets with her any day. The Drake Center as a veterinary clinic however? Only out for money. Front staff have no idea what back staff say or do. Twice after leaving I've had the clinic call to request more money because the front staff once again messed up the billing. Pet care seems to get in the way of money making. And now there's a new annex -- wow, how much are prices going to go up THIS time? I've been a client for 10+ years and though my beloved is still alive I don't ... read more
PLEASE DO NOT BRING YOUR PETS HERE!!! The employees are rude and do not want to help!! Loraine at the front desk was just HORRIBLE to me!! I've NEVER been so disappointed and disrespected in my life! I wouldn't trust anyone here with my dog if that's how they treat the people! Not worth the price for the horrible service too.
Excellent care from Dr. Hamlet, Dr. Yan and the whole team at Drake Center. My cat had a thorough exam and teeth cleaning, both overdue since vet care was postponed due to my travels and the pandemic. This is a DVM transfer from decades of care for many of my pets (in another city) so I was nervous. I'm impressed and relieved, and their prices are fair and carefully explained. Karmie did great and enjoyed all the attention. I'm happy to recommend this clinic. Plus there's a greeter cat named Mokie who is awesome. Appreciate ... read more
Business response:
Karen, thank you so much for your wonderful review! We are thrilled to have you and Karmie with us and greatly appreciate having you as part of our Drake Center family. Our greeter cat, Moki, also sends his love!
Went in on a Sunday after calling to be sure they had someone to see our dog. Dr Yan checked our dog and assured us all was ok. Dr Yan and all who we met at Drake were impressive and most helpful.
Business response:
Thank you so much for trusting us with the care of your precious pup! We are so happy that you enjoyed Dr. Yan and our staff!
It saddens me to write this review because the doctors at this veterinary practice are wonderful, and I have been bringing my animals to them for the last nine years. Unfortunately their business department and hospital manager's terrible customer service skills are what is causing me to find a different clinic for my pets. I brought my dog in for a preop visit and labs a few days ago, and during the visit a quote was provided to me at the time of the preop visit for the surgery. Then 24 hours later after I had already paid ... read more
The Drake Center for Veterinary Care has a 4.5 star rating with 731 reviews.
The Drake Center for Veterinary Care is open now. It will close at 7:00 p.m.