This profile has been claimed by the business owner or representative.
Saguaro Veterinary Clinic
- Veterinarians
- Scottsdale, AZ
About this business
Location details
8426 E McDonald Dr, Scottsdale, AZ, 85250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The only issue is that their schedule fills up and they are not open on the weekends. Still this is a good place for annual visits. Dr. Emerson is my go to. She is great!
Business response:
Thank you for sharing your experience! We appreciate your insight and are happy that you have had a positive experience with Dr. Emerson.
I contacted you before noon - it was urgent - unfortunately I wasn't able to give you more notice. I told you I felt it was going to be necessary to put her down. The best thing for her would to have been to able to have that happen with a clinic I use to have confidence in and cared more than the average. I had an appointment for 7am the next morning I didn't want her to have to suffer a moment longer than she had too. All things I explained to the receptionist- so your shallow show of empathy falls short! I asked the... read more
Business response:
Dear Holli, First and foremost, we want to express how deeply sorry we are about the heartbreaking loss of your sweet Frenchie. We truly understand the emotional weight of moments like these, especially after a lifetime of care and companionship. Please know that our thoughts are with you. Your loyalty over the past 40+ years means so much to us, and we’re truly grateful to have cared for your pets throughout the years. Due to the urgency of this situation and our limited availability, we recommended an emergency veterinar... read more
I am writing a review on my way to the er with a French bulldog that has been seen by this clinic since she was a puppy - been taking dogs and cats to them since their dad in the corner of Lincoln and Scottsdale rd. - it is unfortunately the day I'm afraid I have to put my Frenchie down and they could not be bothered to add time to see her one last - Mike told the receptionist to tell to take her to the er - so disappointing . The compassion and empathy are gone. I can find what they offer on every corner what made them dif... read more
This is the worst vet clinic. They performed a surgery on our dog and gave us no post op advice after they took the sutures out. They mentioned she was "all good" and then her wound fully reopened later that day. We had to take to emergency vet since it was after hours. They did not care about their mistake and offered no reimbursement. Then, the doctor was laughing when she told us our dog had valley fever. Not good!
Im sure this clinic is all that the others experiences say. The experience i just had was the complete opposite. Never got to meet the vet. The front office was great about scheduling me a week from my first call for an appointment. I guess they're so busy. Then i get a follow up call to ensure i would be on time for my appointment set a week ago. When we arrived early, to make sure paperwork was completed in time for our actual appointed time. There were literally no other patients in the waiting area. One new patien... read more
Was trusting these guys to help get my 7 month kitten back to health. Had ear mites from the house he was rescued from. Took my kitten in 3 times in 3 weeks to them. They said the ear mites turned into a yeast infection. 5 minute office visits for $50. Never offered blood work or anything. This "yeast infection" got to the point my kitten wouldn't play and wouldn't eat. 104 degree fever. They finally offer a blood test, hundreds and hundreds of dollars worth of 5 minute doctors visits later. results were in last Friday. I h... read more
Have been a client for eight years and was always very pleased with Dr. Ketchmark. Took Lexi in to have a tooth checked because the vet at the groomers told me that she appeared to have an infection in a molar. Couldn't get in with Dr. Mike so they set me up with Dr. Emerson. She advised Lexi needed her teeth cleaned and would be taking tests to determine if the anesthetic would be okay. When I went to pick Lexi up I was told that they had to remove seven teeth! They said that her incisors were all loose. I know this w... read more
Strongly recommend staying away from this vet. Moved to AZ recently and can say with certainty that this is the worst vet I have ever encountered. The front desk staff is amazingly incompetent and there is no management or senior leadership to regulate their work. The front desk group are rude, insensitive, and not emotionally mature enough to interact with customers. Especially pet owners. If you care about your pet, avoid this place. This is not a good vet at all.
When the original and now retired Dr. Rick Soltero ran this hospital it was fantastic. Dr. Ketchmark was also an unbelievable vet and a super guy. He's left. So now, Soltero's sons have it and it's ALL about the money! My 14 year old German Shepherd, a long time patient who can now hardly walk and can't get into the car anymore, needed a renewal of his heart worm medicine. They refused unless he came in for a heart worm test! They couldn't care less about my problem or his. I now have a new vet and he had no problem givin... read more
Frequently asked questions about Saguaro Veterinary Clinic
How is Saguaro Veterinary Clinic rated?
Saguaro Veterinary Clinic has a 4.5 star rating with 619 reviews.
When is Saguaro Veterinary Clinic open?
Saguaro Veterinary Clinic is closed now. It will open tomorrow at 7:00 a.m.