This profile has been claimed by the business owner or representative.
13395 Wetmore Rd, San Antonio, TX, 78247, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Expensive and will try to sell you on unnecessarily procedures. I took my dog for an allergy shot and they gave him a $170 allergy shot without my permission or letting me know the price. The shot is only designed to last less than a month. This vet is entrainment and will nickel and dime you. They do not practice in good faith. Do not go to this vet! The vet we had didn't even have their education from the United States.
Business response:
We are sorry you did not find your experience with our hospital to be positive. Allergies are treatable, but not cureable, as discussed. Your pet received a unique allergy injection, which is a cytokine inhibitor, to prevent allergic responses. This is a very targeted approach, rather than steroids and the detrimental side effects they cause. These cytokine inhibitor injections last from a month to 6 weeks. No treatment is administered without permission. All of our doctors have graduated from AVMA accredited Universities. W... read more
Dr. Rebekah Byrd saved our bird Cherry's life and I'm forever grateful. A week ago, we had no clue what was wrong when our bird when she suddenly started seizing multiple times a day; the situation was grave. A quick evaluation and Dr. Byrd decided to aggressively treat her with antibiotics and calcium EDTA chelation therapy, and a week later, Cherry's back to herself. She's still undergoing treatment, but it was Dr. Byrd's quick thinking and expertise that brought our baby back from the brink! Dr. Byrd is an exceptional Avi... read more
Business response:
Thank you for bringing Cherry to see us. We are so happy she rebounded. She was a delight to work with!
I have been coming here for about 4yrs. The doctors are great, the issue I have had coming here is no communication on billing. This has not only happen once but 3 separate time. The first time the bill was so so high and did so many test that I did not give consent and then charges me. I did let them know moving forward they need to speak to the customer before doing test because some people cant afford thousand of dollars. Then it happened again, I did let them know they needed to be consistent with their communication on ... read more
Was referred to this place because I was very concerned about my juvenile chameleons eye. Because it was Saturday, they were over booked and could only squeeze me in for an emergency visit. I did have to pay extra but, honestly it was worth it for the peace of mind that my chameleon was being taken care of. The staff was wonderful, friendly and comforting. Dr. Ramirez was the one who checked out my little baby Pascal. Dr. Ramirez did an amazing job and was very very kind and friendly and very thorough with the checkup. It's ... read more
Business response:
Thank you for the kind words. Dr. R certainly loves her reptile friends. May we ask you to please consider copying to another review site most of our positive yelps become hidden? We certainly appreciate you!
Love this place! We have been coming to see Dr. Byrd for many years and zero complaints. We also really love their groomers and staff! It's a wonderful, caring place!
Business response:
Thank you for your kind words. We appreciate the shout out!
I've been here twice now for 2 of my cats and Dr. Ramirez is really the best there is! She is super informative, very knowledgeable, and obviously cares for the animals that she treats. It was so easy to make an appointment, even during this pandemic, and she made sure to keep us updated on our baby's status. She is very thorough and I trust that she didn't miss a single thing. She takes pride in her work and it shows. If you want the best care for your fur baby, this is the place to go, and if you can, you should request Dr... read more
When it comes to my pets, I am as high maintenance as it gets. This is why I drive from Atascosa County all the way to Northern Oaks - so that my dogs, cats, and birds can get the best veterinary care. I have over 20 years professional experience working with animals, and this is as high praise as you can get from me. They are holistic in their approach to medicine. They also take the time to let me fully explain what my concerns are. When we've had medical problems (including a few medical mysteries) the Drs have explored a... read more
Business response:
We’re so glad that you see how much we love your kids, because we really do! Your babies truly have presented a few medical challenges and it has been a joy to work hand in hand with you to find workable diagnoses and treatments for them to feel better. Thank you for entrusting their care to us!
We have been visiting Northern Oaks for a few years. I have several pets and they've always received excellent care. The office is clean, the entire staff is caring and patient. They don't let details slip through the cracks. My pets are my family and I am obsessed with their well being. We tried several vets in the past but I never felt like there was a connection until we went to Northern Oaks. I'm thrilled they have super practical distancing measures in place so I don't have to worry about my own safety on top of everyth... read more
Business response:
Thank you! We love seeing your fur babies.
When I called for an emergency appointment to have my dog seen due to breathing issues, it was almost 1200 pm on Saturday and the vet and staff didn't want to give me an appointment. The only thing the receptionist cared about was if my dog was a current patient there and when I said No, she immediately answered " we are not taking any appointments today"...I rushed my dog to Blue Pearl Emergency since no other vets near by was open!!
Business response:
Saturdays are the busiest urgent care day of any veterinary hospital. Your dog would not have received adequate attention because of an already full appointment schedule and urgent work-ins already on site. We very rarely turn appointments away so when this occurs, there is, quite simply, not enough veterinarian time available to provide the comprehensive attention a serious case would warrant because of an already overwhelming caseload, especially since we are one of the few practices open on weekends. It is NEVER a case of... read more
Northern Oaks Bird & Animal Hospital has a 4.2 star rating with 254 reviews.
Northern Oaks Bird & Animal Hospital is closed now. It will open at 7:00 a.m.