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Northern Oaks Bird & Animal Hospital

4.2
  • Veterinarians
  • San Antonio, TX

About this business

HealthcareVeterinarians

Location details

13395 Wetmore Rd, San Antonio, TX, 78247, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.2249 reviews
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Aaron A.'s profile image
Aaron A. 
rating
3 years ago

I took my bird in. Conveniently, They had an appointment for emergency and for non emergency available. The vet and the vet assistant were very patient and communicative. Couldn't have been better. 

Kelly H.'s profile image
Kelly H. 
rating
4 years ago

Dr Martinez and Dr Byrd are amazing. Kristen is fabulous we receive wonderful care for Hoppey . 

Business response:

Hoppey is such a sweet guy. He is always appreciative of a few treats! 

Sara P.'s profile image
Sara P. 
rating
4 years ago

I recently moved to SA and was recommended to Northern Oaks Bird Animal Hospital by TWO of my coworkers. I cannot thank the entire staff enough for the care that was given to my sweet pupper, Reyna. Reyna is my 10 year old boxer and up until this month, she had never experienced any health issues. Dr. Maria Martinez-Diaz was professional, answered all of my (many) questions and reassured me that Reyna was in great hands. Reyna was prescribed medicine and is now feeling as happy as ever! Since this visit, we have returned fo... read more

Business response:

Reyna is a sweetie! Thank you for your kind words and entrusting her care to us. Tell your coworkers thank you for us, too! 

Beatrice C.'s profile image
Beatrice C. 
rating
5 years ago

Excellent staff! I feel we get the best care for our bird here. Dr Byrd is the best!! And I appreciate their social distancing measures to keep me healthy. Thank you for being so wonderful. 

Me M.'s profile image
Me M. 
rating
6 years ago

Love the mural on the wall. Dr. Byrd sees my dogs and my birds. Won't go anywhere else. 

Business response:

Thank you for your kind words. We love the mural too! Thank you for entrusting us with the care of your sweet pets. 

Harold R.'s profile image
Harold R. 
rating
7 years ago

Excellent professional pet care. Couldn't ask for better care for my cats. Took one of my cats in as an urgent care situation. The staff took us in right away and did the preliminary workup immediately. Everything was explained to me and more importantly my cat was calm allowing necessary procedures to be preformed. Great care.. 

Business response:

We are so glad your kitty did well. Thank you for entrusting us with your pets! 

Beth H.'s profile image
Beth H. 
rating
12 years ago

My sweet dog with anxiety issues has been going to Dr Byrd since I adopted her two years ago. I drive 50 miles just so she can receive the best care by the vet I trust the most. Dr Byrd and her staff treat my baby like family. It's nice to know she is in kind capable hands. Try them and I am sure you and your pet will be pleased. 

Mary J.'s profile image
Mary J. 
rating
a year ago

Horrible place, first of all they will try to take every dollar they can out of you. The last time I came in they gave my dog the wrong medication and had to force him to throw it up. I had to leave my dog there all day so they could monitor him because they overdosed him on the wrong medication... They were very inconsiderate, and did not even seem to be worried or apologetic for their mistake. I will NEVER bring my dog back here. Very unprofessional and horrible customer service. 

Business response:

We do not have a case like this. Without a name or call we cannot comment. This is not an event that has occurred. 

Angela R.'s profile image
Angela R. 
rating
a year ago

Everyone is friendly here, very clean facility. A little shady with communication. There is a lot of hidden fees, I would and will ask for print outs ahead of time. There's nothing more annoying then expecting to pay a particular amount you were told and then the amount doubles or quadruples and you don't find out till it's time to leave! Luckily this isn't my primary vet I've never had these issues with other vets before. Just be careful when you're asking for prices. 

Business response:

We are sorry to learn you didn’t feel there was full communication. The last situation we want to cause is sticker shock so we always attempt to provide a full treatment plan and obtain consent prior to rendering services. 

Frequently asked questions about Northern Oaks Bird & Animal Hospital

How is Northern Oaks Bird & Animal Hospital rated?

Northern Oaks Bird & Animal Hospital has a 4.2 star rating with 249 reviews. 

When is Northern Oaks Bird & Animal Hospital open?

Northern Oaks Bird & Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.