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Irvine Valley Veterinary Hospital Emergency
- Veterinarians
- Irvine, CA
About this business
Location details
14980 Sand Canyon Ave, Irvine, CA, 92618, United States
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I honestly hate leaving reviews... Worse than that I hate reading things low ratings. But this experience was unacceptable and emotionally draining. After calling numerous vets, trying to find a place that I could take my bearded dragon that did have the facilities capabilities to do an emergency surgery. I found this place... After a back-and-forth conversation with one of their representatives named Ashley, I was assured that they would be able to not only help me, but possibly even get me in for a procedure the same ... read more
Business response:
Hi Lynn and Darren, We are very sorry to hear about your experience, and we completely understand your frustration. It's incredibly disheartening to hear that you and your family had to go through this. We deeply regret that we fell short of your expectations and didn't provide the level of care and communication that you and your beloved pet deserved. We've reached out to you privately via email in order to discuss this further and see how we can make amends for this situation. Please don't hesitate to get in touch if the... read more
If your pet has an emergency, give it a real chance of survival and take it somewhere else. I made the mistake of bringing my beloved parrot Jalapeño where Dr Pokard took our 2k and forgot about him. She, being the avian specialist, decided the best care for our parrot would be to put it aside until she was done with every other pet emergency. Our parrot had an emergency as well, but it had to wait about 5 hours to finally get the surgery that would have saved his life. She neglected him. There was a second vet who should ha... read more
Frequently asked questions about Irvine Valley Veterinary Hospital Emergency
How is Irvine Valley Veterinary Hospital Emergency rated?
Irvine Valley Veterinary Hospital Emergency has a 4 star rating with 596 reviews.
When is Irvine Valley Veterinary Hospital Emergency open?
Irvine Valley Veterinary Hospital Emergency is open now. It is open 24/7.