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14150 N 100th St, Suite 105, Scottsdale, AZ, 85260, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Please do your research before taking your dog to see Dr. Penn at Horizon Animal Hospital!!!!! We brought our Golden Retriever, Leia, in for an ultrasound to investigate her vomiting. Instead of clear answers, we were given vague information and pressured into an urgent surgery. When we asked for a second opinion, Dr. Penn became aggressive and warned that delaying could be fatal. Out of fear, we agreed. After the surgery, we were told the results were inconclusive and, to our shock, that Dr. Penn hadn't even finished the ... read more
Business response:
All of the board charges you filed against our hospital were officially dropped on 10/15/2025, confirming that we were not found at fault for the unfortunate passing of your pet. We take all feedback seriously and feel it’s necessary to address several inaccuracies in your review. First, Dr. Penn does not have any suspension on his veterinary license. That claim is completely false. While there is a complaint on record, it’s important to clarify that the complaint was initiated by you against Dr. Penn. As a result, the on... read more
If I could give zero stars, I would. It has taken me months to find the strength to write this, but after processing everything that happened with Dr. Penn and his office, I feel it's important to share. I would never want another family to go through the pain and trauma we experienced. We lost our sweet Golden Retriever, Leia, after a terrible experience with Dr. Penn at Horizon Animal Hospital. We went to him specifically for an ultrasound, hoping to get answers about Leia's vomiting. Instead, he gave us vague results a... read more
Business response:
We take all feedback seriously and feel it’s necessary to address several inaccuracies in your review. First, Dr. Penn does not have any suspension on his veterinary license. That claim is completely false. While there is a complaint on record, it’s important to clarify that the complaint was initiated by you against Dr. Penn. As a result, the ongoing investigation now involves you directly, and we have been instructed not to have any further direct contact with you at this time. We are genuinely sorry for the loss of your... read more
Great vets. Through and professional exams. Prompt service and reasonable prices. No unwarranted tests suggested.
Business response:
We're grateful for your positive feedback. Thank you for sharing your experience with us.
The staff are very nice and my pups seem to have enjoyed their stay. Staff had nothing but great things to report and the kennels seem well maintained
Business response:
We're absolutely thrilled to hear that your pups enjoyed their stay at Horizon Animal Hospital. Thank you for sharing your positive experience with us!
The staff at Horizon Animal Hospital are the best. They each care for your pet as if it's their own. Our dogs we've had over the last 9 yrs we've been coming here have all received the best care. We've been seen by each of them and recently Dr Emily has been helping our dog with acupuncture for year for her arthritis. She doesn't need any pain meds or anti inflammatory meds. Our dog also has IBD, autoimmune and they always take the time to listen to my concerns, questions etc. Our current dog as well as our two very senior d... read more
Business response:
Thank you, Sharon for the 5-star review! We appreciate your business and for putting your trust in us with Ginger Bear's care. You are the best!
Pursuant to all the positive reviews I've read about the veterinary division of this business . I tried their grooming services. All I can say is DO NOT let KAREN work on your dog. She boasts she has so much experience but at the end of the day she is below par and has no customer service skills.
Business response:
Apologies for any inconvenience, Kevin S. Please feel free to reach out to us at (480) 614-9500 to discuss your experience further.
I've been going to Horizon for a couple years now. The staff is always friendly and the Exam rooms and weight area are always very clean. I never seem to have to wait for very long.. dr Patterson always takes her time and answers all of my questions.
Business response:
Hi, Jill. Your feedback is highly appreciated. Thank you for the review!
Dr. Sean Penn and his staff are truly outstanding. Entirely professional and knowledgeable, they have taken care of our two mixed Labrador/Shepard boys for over 7-years. We nearly lost Huck due to a tumor of sorts but Dr. Penn's earnest exploratory surgery saved him. Penn continued to research it and discuss this with other experts to give Huck the best success. We are very pleased with his technicians and their skill level. You can be confident in bringing the pets you love here.
Business response:
Hi, Stanley. Your feedback is highly appreciated. Thank you for the review!
We highly recommend Horizon Animal Hospital. They have taken care of three of our pups over many years. Everything from routine visits to surgery. The entire staff and doctors are always kind and caring. We are so glad we found this office many years ago.
Business response:
Hi, Mike. Thanks for taking the time to share your positive experience. We truly appreciate it!
Horizon Animal Hospital has a 4.5 star rating with 864 reviews.
Horizon Animal Hospital is closed now. It will open tomorrow at 7:30 a.m.