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Advanced Animal Care
- Veterinarians
- Richmond, KY
About this business
We're Here Whenever You Need Us! At Advanced Animal Care we strive to be a place that doesn’t turn anyone away and that our staff look forward to coming to work. We opened in December of 2008 as the area's first 24 hour animal hospital. AAC is family owned and we plan to stay that way. We have a lot of the benefits that a corporate practice would have and yet maintain the feel of a local organization.
Location details
2120 Pimlico Dr, Richmond, KY, 40475, United States
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RecommendedThey took such good care of our boy who came in with Hemorrhagic Gastroenteritis. Around a 2 day stay in the hospital: the price was not bad, especially for the care we received. All of the staff are super friendly. Aftercare was written down to make it easily understandable. They are happy to answer any questions. We are very grateful to them for saving our boy!
Business response:
Thank you for this kind review! We are glad we were able to assist with getting your good boy feeling better! If you ever need anything in the future don't hesitate to call us day or night!
Amazing staff. Organized and professional. Could not ask for better communication and treatment for my pup from this team of folks. If in the future I need their services I will not hesitate.
Business response:
Thank you for this kind review! We are so happy you were pleased with the care you and your pet received and please don't hesitate to reach out to us with any future needs!
Not our regular vet, they seem a little pricey. We were in a pinch thanks to Covid 19
Business response:
Thank you for using us and for this recommendation!
My husband and I were having issues with our 13 year old black lab. So we called advanced animal care, they told me to bring her in. The decision to put an animal to sleep is never easy, it was our first, and the staff was very accommodating and so amazing. They made a very rough and hard process somewhat easier. Even though our hearts are broken, our babygirl, is no longer suffering. I could not have asked for a better vet team to walk us through the most difficult time in our lives. They got our baby girl all comfortable i... read more
Business response:
Thank you so much for this review. We are so sorry for your loss and we are thankful you trusted us with such an hard decision. Our staff appreciate your kind words more than you will ever know.
Advanced Animal Care is a top notch facility and by far the best place around to trust with the care of your fur babies. It is truly disheartening to see some of the reviews state that they only care about the money and not about the patients because that is not the case AT ALL. I recently had to make the decision to have my five year old hedgehog euthanized and Dr. Crabtree went above and beyond for me in that difficult situation. Her love for helping animals is clearly evident in her work and her compassion and professiona... read more
Dr. Crabtree has went above and beyond with one of my personal pets and even more so with a cat named Greg I am now fostering. She saved Greg’s life from euthanasia and donated immensely to his care. She has a heart of gold and Greg and myself are thankful to know her.
Business response:
Thank you so much for this review! Dr. Crabtree appreciates your kind words more than you will ever know.
I’m so thankful for Advanced Animal Care and their staff! They were incredibly professional, especially during COVID-19 restrictions. They called frequently to update me on my dog’s condition, treatment options and cost. They were patient, reasonable and understanding when allowing me to weigh my options and got to work quickly once a plan of care was determined. Thank you all again for taking such great care of Sophie!
Business response:
Thank you! This is a difficult time for everyone so thank you for trusting us with the care of your sweet Sophie!
My dog Scout was involved in a very bad accident last year. We rushed him to AAC in the middle of the night. They took great care of him while he was at their hospital. They kept me updated every time I called and made time for me to visit him every day. I am truly grateful for their time and care. Thank you!
Business response:
Thank you for this kind review! We know emergencies are never easy and we are thankful you trusted us with the care Scout!
I’m a owner of exotic animals so I own snakes, turtles, frogs, and lizards and I’ve brought two of my leopard geckos here, and doctor Crabtree is amazing!! I love bringing my pets here and can’t wait to bring the rest of them for their check ups when the time comes! Thank you all so much for the amazing care and work you do !!
Business response:
Thank you so much for this kind review! We love having such an exerienced exotics Doctor and treating all different kinds of exotice pets! Thank you for trusting us with the care of your special pets!
Frequently asked questions about Advanced Animal Care
How is Advanced Animal Care rated?
Advanced Animal Care has a 5 star rating with 847 reviews.
When is Advanced Animal Care open?
Advanced Animal Care is open now. It is open 24/7.