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We're Here Whenever You Need Us! At Advanced Animal Care we strive to be a place that doesn’t turn anyone away and that our staff look forward to coming to work. We opened in December of 2008 as the area's first 24 hour animal hospital. AAC is family owned and we plan to stay that way. We have a lot of the benefits that a corporate practice would have and yet maintain the feel of a local organization.
2120 Pimlico Dr, Richmond, KY, 40475, United States
Get directionsI’m so thankful for Advanced Animal Care and their staff! They were incredibly professional, especially during COVID-19 restrictions. They called frequently to update me on my dog’s condition, treatment options and cost. They were patient, reasonable and understanding when allowing me to weigh my options and got to work quickly once a plan of care was determined. Thank you all again for taking such great care of Sophie!
Business response:
Thank you! This is a difficult time for everyone so thank you for trusting us with the care of your sweet Sophie!
My dog Scout was involved in a very bad accident last year. We rushed him to AAC in the middle of the night. They took great care of him while he was at their hospital. They kept me updated every time I called and made time for me to visit him every day. I am truly grateful for their time and care. Thank you!
Business response:
Thank you for this kind review! We know emergencies are never easy and we are thankful you trusted us with the care Scout!
I’m a owner of exotic animals so I own snakes, turtles, frogs, and lizards and I’ve brought two of my leopard geckos here, and doctor Crabtree is amazing!! I love bringing my pets here and can’t wait to bring the rest of them for their check ups when the time comes! Thank you all so much for the amazing care and work you do !!
Business response:
Thank you so much for this kind review! We love having such an exerienced exotics Doctor and treating all different kinds of exotice pets! Thank you for trusting us with the care of your special pets!
this place is awesome, very friendly stayed in touch with me over the phone the whole time that they had my baby. Alyssa was so sweet very understanding! Thanks for the awesome work guys!!!
Business response:
Thank you so much for your kind review! We miss having clients in the clinic with us and long for the time when things will get back to normal!
My Duce was so sick and no one local is excepting new pt’s due to virus pandemic I called Advanced Animal care and they was very professional and excepted him immediately Duce lost his battle this morning due to poisoning I can’t thank the staff enough for all the compassion they have showed me during this heart breaking time you guys made me feel like family instead of a customer thank you from the bottom of my heart
Business response:
We are so sorry for the loss of your sweet Duce. Our hearts break with yours during this time. We are glad you trusted us with the care of your pet and hope you know we are still here for you whenever you need us!
You guys went above and beyond last night for my daughter's rabbit! We called emergency vets within 3 hours of us and no one would see him but you guys didn't hesitate to say yes. We had to drive 2 1/2 hours to get there and you guys were ready and waiting for us. We were so devestated when we couldn't find anyone to see him but you guys gave us hope and saved his life!!! Now he is home moving around and eating. He is back to his old self again. THANK YOU!!
Business response:
Thank you for driving such a distance for us to treat your sweet rabbit! We hope he is still doing great!! It was great meeting you all!
our puppy Zues got a bad cut on his inner thigh and needed stitches and surgery. I brought him to advanced animal hospital I was devastated and really upset 💔 and they took Zues and took great care of him and I felt my baby Zues was in the best hands. Thank you guys so much you did a fabulous job ❤️. So if your pet ever needs help I suggest you take them to Advanced animal hospital. God bless they have a wonderful staff that treat's your pets like they are their own
Business response:
We truly love all of our patients as if they were our own! Thank you for trusting us with the care of your sweet Zues!
Dr. Crabtree and the staff couldn't have been any nicer to me and my sweet senior Labrador Retriever. One of my local Vets recommended Advanced Care, as I could get in to see them faster in Richmond than locally. Words cannot express how much the kindness meant, as the diagnosis meant my sweet girl needed to be put to sleep. I highly recommend Dr. Crabtree, and am grateful we have a 24 hour care center in our region. My deepest gratitude for the kindness, care, and knowledgeable service that Advanced Animal Care provides.
Business response:
We are so sorry for the loss of your sweet labrador retriever and we are thankful you trusted us with the care of your girl. Thank you for your kind review, it truly does brighten the days of our team. We are here whenever you need us!
Ripley needed a vet clinic in Richmond because I'm an EKU student for anal glands to be done on a regular basis. I loved the staff and the waiting area. Ripley was very calm and handled the new clinic well. Plus if I have an emergency I know one of the vets who knows Ripley very well.
Business response:
Thank you for supporting us and bringing your sweet Ripley to see us!
Advanced Animal Care has a 5 star rating with 840 reviews.
Advanced Animal Care is open now. It is open 24/7.