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We're Here Whenever You Need Us! At Advanced Animal Care we strive to be a place that doesn’t turn anyone away and that our staff look forward to coming to work. We opened in December of 2008 as the area's first 24 hour animal hospital. AAC is family owned and we plan to stay that way. We have a lot of the benefits that a corporate practice would have and yet maintain the feel of a local organization.
2120 Pimlico Dr, Richmond, KY, 40475, United States
Get directionsThank you all so much for this morning.
Business response:
Thank you for this review! If you ever need anything in the future don't hesitate to give us a call day or night!
I met the folks at the Richmond Clinic yesterday and could not be more pleased! Every single person I talked with was friendly, professional, compassionate, and clearly wanted to help. I also think it is wonderful that they are open 24 hours a day - a fabulous service in our area! Thank you so much, Advanced Animal Care!
Business response:
We are happy that we have a staff willing to answer the phones and keep the lights on no matter if it is 4pm or 4am. Thank you for this kind review! Please don't hesitate to call if you ever need pet care in the future!
Great caring staff!!! They saved our fur baby's life and for that, I'm forever grateful and blessed!!!
Business response:
Thank you for this kind review! We definitely think of our doctors as super hero's but we always love to read that they save lives from our clients! We hope your fur baby is doing great!
They took such good care of our boy who came in with Hemorrhagic Gastroenteritis. Around a 2 day stay in the hospital: the price was not bad, especially for the care we received. All of the staff are super friendly. Aftercare was written down to make it easily understandable. They are happy to answer any questions. We are very grateful to them for saving our boy!
Business response:
Thank you for this kind review! We are glad we were able to assist with getting your good boy feeling better! If you ever need anything in the future don't hesitate to call us day or night!
Amazing staff. Organized and professional. Could not ask for better communication and treatment for my pup from this team of folks. If in the future I need their services I will not hesitate.
Business response:
Thank you for this kind review! We are so happy you were pleased with the care you and your pet received and please don't hesitate to reach out to us with any future needs!
Not our regular vet, they seem a little pricey. We were in a pinch thanks to Covid 19
Business response:
Thank you for using us and for this recommendation!
My husband and I were having issues with our 13 year old black lab. So we called advanced animal care, they told me to bring her in. The decision to put an animal to sleep is never easy, it was our first, and the staff was very accommodating and so amazing. They made a very rough and hard process somewhat easier. Even though our hearts are broken, our babygirl, is no longer suffering. I could not have asked for a better vet team to walk us through the most difficult time in our lives. They got our baby girl all comfortable i... read more
Business response:
Thank you so much for this review. We are so sorry for your loss and we are thankful you trusted us with such an hard decision. Our staff appreciate your kind words more than you will ever know.
Advanced Animal Care is a top notch facility and by far the best place around to trust with the care of your fur babies. It is truly disheartening to see some of the reviews state that they only care about the money and not about the patients because that is not the case AT ALL. I recently had to make the decision to have my five year old hedgehog euthanized and Dr. Crabtree went above and beyond for me in that difficult situation. Her love for helping animals is clearly evident in her work and her compassion and professiona... read more
Dr. Crabtree has went above and beyond with one of my personal pets and even more so with a cat named Greg I am now fostering. She saved Greg’s life from euthanasia and donated immensely to his care. She has a heart of gold and Greg and myself are thankful to know her.
Business response:
Thank you so much for this review! Dr. Crabtree appreciates your kind words more than you will ever know.
Advanced Animal Care has a 5 star rating with 840 reviews.
Advanced Animal Care is open now. It is open 24/7.