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Advanced Animal Care
- Veterinarians
- Richmond, KY
About this business
We're Here Whenever You Need Us! At Advanced Animal Care we strive to be a place that doesn’t turn anyone away and that our staff look forward to coming to work. We opened in December of 2008 as the area's first 24 hour animal hospital. AAC is family owned and we plan to stay that way. We have a lot of the benefits that a corporate practice would have and yet maintain the feel of a local organization.
Location details
2120 Pimlico Dr, Richmond, KY, 40475, United States
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RecommendedWe had to drive a hour away early New Years morning to get our baby there just in time to be saved. Although we had to say goodbye, we were able to say goodbye before making the hardest decision for our boy Si thanks to the quick reaction and care. We truly appreciate the kindness shown and love given even by the Dr to our boy as we said our goodbye. I’m sure this is a situation they go through many times and could have been uncaring, it was the complete opposite.
Unfortunately, someone ran over our cat on Sunday so we rushed to Advanced Animal Care. They immediately took us back and took her for X-rays. While the injuries were too much for her little body, they made the process so smooth and it almost felt like they were grieving with us. I truly cannot thank Dr. Chapman enough for everything she and her crew did for us. They gave us all the time we wanted with her and made sure we understood every last little thing they were doing. They exceeded our expectations and their compassion... read more
Business response:
Thank you so much for sharing your experience during such a difficult time. We are deeply sorry for the loss of your sweet cat and honored to have been able to support you through this heartbreaking moment. Our doctors and the entire team truly care about every pet and their family, and we’re glad we could be there for you. Please know our thoughts are with you, and we’re here if you ever need us again. 💗🐾
We can't thank AAC enough for taking such good care of our girl Meg! We've had to use their ER/Urgent care twice for our 10 year old bulldog. They are truly exceptional. Everyone there is top notch. Knowledgeable, accessible, compassionate, and willing to answer any phone call with questions and concerns. I hope we never need them again, but if we do i will not hesitate to make the 1.5 hour drive.
Business response:
Thank you so so much! We hope your sweet girl is feeling much better!
I would love to give this emergency vet my UPMOST praise! We brought our little coondog there that we rescued. As soon as I got there I told the staff I thought my son’s dog was going to die and they IMMEDIATELY ran outside and grabbed my dog and took him inside. Dr. Crabtree was caring, compassionate, and very knowledgeable. We had a VERY strict budget due to prior vacation plans, and she worked with us on a treatment plan that not only gave our pup the best treatment options but also remained well under our original though... read more
Business response:
Thank you so much for this review 🐾💙
Took out doxypin here last night (10-12-24) an they where great. Our pup Buster had been sick for a week hed been to our Vet monday but hadnt got better. All the staff was amazing an so good with buster to say the least. They done blood work an we found his white cell count was elevated an him not eating was a big thing to as hes normally 10lbs but was skin an bones, thankfully he had no issue drinking but they did give him fluids under the skin, appetite meds an antibiotic. Gave his appetite meds last night once we got home... read more
This place is top of the line!!! They have saved my baby not once but twice in the last year! I HIGHLY recommend Advanced Animal Care if you are in an emergency situation. They saved my babus life last night after a tumor ruptured his spleen in half. He's still in their care, they have been absolutely amazing with answering my many calls to check on him. Every single staff member we talked to was so kind and helpful. They truly care about each and every one of these animals that come through their door!
The staff are awesome! Urgent and optimistic, which both are needed when your fur child is sick or hurting. I’m very grateful for them and so is Banjo!
We had such a great experience! The staff and vets were very knowledgeable and friendly. I would recommend this clinic to anyone.
I just recently moved to the area from out of state, so this vet office had never seen my dog before. On Memorial Day I had to make the tough call to put my dog down, and I frantically was searching for a vet that was open on the holiday. Advanced animal care picked up right away and was extremely nice the whole time I talked to them. When I brought my dog in the whole staff was sympathetic and kind towards us. My dog also was not friendly with strangers and they didn’t bat an eye. Afterwards the staff offered me ink print... read more
Frequently asked questions about Advanced Animal Care
How is Advanced Animal Care rated?
Advanced Animal Care has a 5 star rating with 845 reviews.
When is Advanced Animal Care open?
Advanced Animal Care is open now. It is open 24/7.