Care First Animal Hospital at Oberlin

Karen H. 

on Yelp

a year ago

CareLESS should be their name. This is a story of slight of hand. We have been going to Carefirst (mostly on Glenwood) for 15 years - they are not the same facility they once were. READ on for full details, but WATCH your bill carefully, they are sneaky and not trustworthy. I'll set the scene - last week, a man walks in and had stepped in fresh dog poop -dragging it into the doorway and even onto the door frame. It was all over the place, he ... read more

Wendy B. 

on Yelp

4 years ago

There are much better places to take your pet. The care our pets have received has seemed ok but inconsistent. It seems like the employees don't review or remember our pet's history very often. Even though we've tried to stay with a single vet, and we've scheduled appointments way in advance, we've been bounced from person to person. One of the vets, Dr. Geis, as well as her techs, Taylor and Kate, overcharged us by talking us into several unnecessary tests for our pet. We did what we were told, mostly because we though... read more

Samantha P. 

on Yelp

5 years ago

The doctors here are great but they honestly have the most incompetent staff imaginable. Leanne particularly. 

Sarah T. 

on Yelp

5 years ago

I have been in Raleigh for 10 years and now have two dogs that I still drive to Greenville to a vet there. When I was wanting to transition to a local vet I called here because my Golden was throwing up and really sick. I took him up there and it was a bad vibe from the moment I walked in even having an appointment. It went from 0-100 real quick when they came back in to tell me he needed bloodwork and x rays and it was serious. So of course I became more anxious. After the x rays they said he needed emergency surgery right ... read more

Caitlin S. 

on Yelp

5 years ago

We had our kitten boarded at Care First last week, a small mortgage payment later, our kitten was returned home to us with fleas. The doctors had called and told us he had fleas 2 days before we picked him up. We picked him up, and once home immediately noticed he still had fleas. Our kitten should never have been returned if they knew he had fleas. We brought him back to the vet for a bath and they proceeded to try and charge us for the bath and flea medicines, even though they knew he had gotten fleas in their care. We ev... read more

Yuqing H. 

on Yelp

5 years ago

This place is very bad. They give my cat X-ray without my approval and then I told them about it. They said that they will discuss about it and send me an email about their decision. Then they totally do not send me any email. After few days, I got an bill and call them asking about bill and try to pay the bill. Then they said that my bill has been hold and they did not know the reason. Thus they promised that they will call me later to see my bill. Then I did not get any call back. After a month, they sent me the bill and ... read more

Madina B. 

on Yelp

7 years ago

PLEASE NEVER BOARD YOUR DOG AT THIS PLACE! 1) They damaged my dog's paw. 2) He came back without piece of fur on his neck. 3) They charge me 5 days of day care but he was only in for 4. Full story: I boarded my dog for 6 nights and 5 days of day care for my vacation. I called them everyday to ask how is he doing. On his 4th day of boarding I got a call from them that something was wrong with his paw and that they need to do X ray of his paw. They asked my permission. What? My first question is WHAT HAPPENED? They said they d... read more

Reba P. 

on Yelp

8 years ago

I thought a lot about this before posting a review. First, I will say the actual staff/doctors are great for the most part. However, the set up is just wrong. The volume is too high to give any level of personalized attention. Despite spending thousands of dollars there in the last month I realize that logistically they simply cannot do a good job; they are stretched way too thin. Our pet has a terminal illness that came up suddenly. It was shocking and emotionally hard on us. I don't recommend going through an end of... read more

KariAnne P. 

on Yelp

8 years ago

I chose this vet because it is very close to my house. I took my mixed 8 year old dog in for an annual check up and I let Dr Gordon know she had been urinating in the house which she never does. He ordered a UA and let me know she had a UTI and prescribed antibiotics. He told me to bring her back in 2 weeks after finishing the meds. In less than 2 weeks she started urinating blood. I took her in right away and she was seen my Dr Wages. They did an x-ray and it came back that she had 3 very large bladder stones. Dr. Wages dec... read more