Care First Animal Hospital at Oberlin

Anna V. 

on Yelp

a year ago

I will not be using them again. A routine visit here resulted in an infection and inflammation that will need surgery. The attendant didn't hold my dog correctly (long dog, needs back support). I asked him nicely if he could hold her back and he did for the moment then forgot and stopped doing it. So frustrating 

Morgan M. 

on Yelp

a year ago

I took my cat here after adopting him for 2 visits before deciding not to return. First of all, the first visit was fine. Second visit - not so much. Over one hour past our appointment time, we were taken back. Then, we find out the vet gave our cat the wrong deworming medication the last time and we would need to put him through another round of medication. They acted like this was no big deal and offered to take the cost of the medication off the visit (a whopping $8). Not to mention our cat was still very anxious as he wa... read more

Kim K. 

on Yelp

a year ago

Bad Grooming Experience. Facts: 1. We have a dog with longish wavy fur that needed a shape up. 2. I spoke with the groomer about taking 1/2 inch of all around, shaping his face up so he could see better and getting the fur between his pads trimmed. 3. The groomer said she had visited him in day camp, he wasn't that tangled and understood my instructions. 4. Text from groomer around 1:00 pm that there is some matting around his ears and legs that she "was able to work out, but it might take longer." 5. Text at 5:15 that she ... read more

Laura G. 

on Yelp

2 years ago

The positives: the care provided was fine although my dog luckily never had any serious health concerns and the vets almost always talked to me like I was 15 years old and an idiot. I was 25. They also were helpful to give on-call advice and weren't always trying to pressure you into a visit (ex. Your dog eats a chocolate bar, and they tell you your dog will be fine and doesn't need to come in). The negatives: the doggy day care allows your dogs out to play only for one hour in the morning/afternoon (depending on the time ... read more

Kim E. 

on Yelp

2 years ago

Care first is disorganized (e.g. forgetting to complete all checkups/vaccinations, and then we needed to schedule a follow-up wellness appointment a couple of days later) and it is too expensive. When we requested the results of the heart worm tests for two dogs, we found out that they charged us for tests that they did not complete. We got our money back, but only because we requested records and the results weren't in the records. However, the vets, vet techs, and staff are very nice. 

Karen H. 

on Yelp

2 years ago

CareLESS should be their name. This is a story of slight of hand. We have been going to Carefirst (mostly on Glenwood) for 15 years - they are not the same facility they once were. READ on for full details, but WATCH your bill carefully, they are sneaky and not trustworthy. I'll set the scene - last week, a man walks in and had stepped in fresh dog poop -dragging it into the doorway and even onto the door frame. It was all over the place, he ... read more

Gabriel W. 

on Yelp

3 years ago

This establishment is money hungry and will scam you out of your money DO NOT COME HERE. Our puppy was in distress and had to receive an x-ray on her chest/lung area. Before doing the tests, Dr. Wages brought in an estimate form that detailed what our dog needed to get done and how much the costs would be. The initial cost that we signed off on was $460.00, which included x-rays and the initial check up. The same doctor came back into the waiting room and suggested that we do more x-rays on our dogs abdomen and blood work,... read more

Wendy B. 

on Yelp

5 years ago

There are much better places to take your pet. The care our pets have received has seemed ok but inconsistent. It seems like the employees don't review or remember our pet's history very often. Even though we've tried to stay with a single vet, and we've scheduled appointments way in advance, we've been bounced from person to person. One of the vets, Dr. Geis, as well as her techs, Taylor and Kate, overcharged us by talking us into several unnecessary tests for our pet. We did what we were told, mostly because we though... read more

Samantha P. 

on Yelp

6 years ago

The doctors here are great but they honestly have the most incompetent staff imaginable. Leanne particularly.