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Care First Animal Hospital at Oberlin
- Veterinarians
- Raleigh, NC
About this business
Location details
1216 Oberlin Rd, Raleigh, NC, 27608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:30 p.m. | |
| Sun | 1:00 p.m. to 5:30 p.m. |
This place is very bad. They give my cat X-ray without my approval and then I told them about it. They said that they will discuss about it and send me an email about their decision. Then they totally do not send me any email. After few days, I got an bill and call them asking about bill and try to pay the bill. Then they said that my bill has been hold and they did not know the reason. Thus they promised that they will call me later to see my bill. Then I did not get any call back. After a month, they sent me the bill and ... read more
Business response:
An estimate was provided for an X-ray study. An SPCA free exam gift certificate was honored. The X-ray study was discounted to 1/3 of the price. Late fees were waived. A bill was sent and paid. Thank you.
PLEASE NEVER BOARD YOUR DOG AT THIS PLACE! 1) They damaged my dog's paw. 2) He came back without piece of fur on his neck. 3) They charge me 5 days of day care but he was only in for 4. Full story: I boarded my dog for 6 nights and 5 days of day care for my vacation. I called them everyday to ask how is he doing. On his 4th day of boarding I got a call from them that something was wrong with his paw and that they need to do X ray of his paw. They asked my permission. What? My first question is WHAT HAPPENED? They said they d... read more
I thought a lot about this before posting a review. First, I will say the actual staff/doctors are great for the most part. However, the set up is just wrong. The volume is too high to give any level of personalized attention. Despite spending thousands of dollars there in the last month I realize that logistically they simply cannot do a good job; they are stretched way too thin. Our pet has a terminal illness that came up suddenly. It was shocking and emotionally hard on us. I don't recommend going through an end of... read more
I chose this vet because it is very close to my house. I took my mixed 8 year old dog in for an annual check up and I let Dr Gordon know she had been urinating in the house which she never does. He ordered a UA and let me know she had a UTI and prescribed antibiotics. He told me to bring her back in 2 weeks after finishing the meds. In less than 2 weeks she started urinating blood. I took her in right away and she was seen my Dr Wages. They did an x-ray and it came back that she had 3 very large bladder stones. Dr. Wages dec... read more
The Drs are skilled and the staff is friendly. However, this office is EXTREMELY expensive - they definitely apply the "ITB Tax". I took my dog there recently for a snake bite. The office did very little and sent us to an emergency vet. We received a bill for $122 for an office visit. It's cheaper to take my child to the pediatrician. Sadly, I dont think I will go back.
30 July 2016 Hello Heather and thanks for your reply. I did get an estimate, and thanks for that as well. But I think many people don't visit a vet often, and so might not be sure what their options are after they're given the estimate. I'm not suggesting you recommend your competition, but is it possible to tell clients their options after the estimate? "We can proceed with tests, or can hospitalize your animal until you can pick him/her up, if you'd like to get a second opinion" would be fine. When my mom was dying, th... read more
Business response:
Hello, Thank you for sharing your concerns. We have shared them with our practice manager to speak with our veterinarians and come up with a better course of action. As a standard we offer treatment plans with cost estimates before proceeding with diagnostics to make sure we are all on the same page. Our apologies if that was not the case with your appointment. We are happy to hear that your kitty is eating normally at this time and hope that the medications and food continue to hep her improve. Sincerely, Heather
I have been a frequent flyer here lately with my poor Tina. It took a few visits to find a doc we really trusted, but we finally met Dr. Mendise and she is the greatest! I can tell she really cares and is putting my cat's best interest first. She also is very up front and honest about what I need to do which is perfect for me. The Tech staff is also wonderful. They oo and ahh over all the animals which make me feel good. And they give my furbaby lots of love when I have to leave her overnight. Would definitely recommend!... read more
Staff and vets are caring and professional. Beware of services tacked on or encouraged but not necessary. They nickel and dime, including statement fees of $3.00 per month, even if you don't want a paper statement, and add service charges on unpaid balances.
This is primarily a vet and as far as those services go, I will continue using them. The staff and doctors are very nice and helpful. I had my boy neutered here and was VERY pleased with his recovery and how his suture healed. I also had him micro-chipped which wasn't cheap, but comparable I suppose. However, this is not a place that I would like to regularly keep my dog for the camp or the boarding. My fiance and I work full time and prefer our puppy to have more exercise than we can offer. The day camp is rather pricey con... read more
Frequently asked questions about Care First Animal Hospital at Oberlin
How is Care First Animal Hospital at Oberlin rated?
Care First Animal Hospital at Oberlin has a 4.6 star rating with 755 reviews.
When is Care First Animal Hospital at Oberlin open?
Care First Animal Hospital at Oberlin is closed now. It will open at 7:30 a.m.