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Care First Animal Hospital at Oberlin
- Veterinarians
- Raleigh, NC
About this business
Location details
1216 Oberlin Rd, Raleigh, NC, 27608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:30 p.m. | |
| Sun | 1:00 p.m. to 5:30 p.m. |
The Drs are skilled and the staff is friendly. However, this office is EXTREMELY expensive - they definitely apply the "ITB Tax". I took my dog there recently for a snake bite. The office did very little and sent us to an emergency vet. We received a bill for $122 for an office visit. It's cheaper to take my child to the pediatrician. Sadly, I dont think I will go back.
30 July 2016 Hello Heather and thanks for your reply. I did get an estimate, and thanks for that as well. But I think many people don't visit a vet often, and so might not be sure what their options are after they're given the estimate. I'm not suggesting you recommend your competition, but is it possible to tell clients their options after the estimate? "We can proceed with tests, or can hospitalize your animal until you can pick him/her up, if you'd like to get a second opinion" would be fine. When my mom was dying, th... read more
Business response:
Hello, Thank you for sharing your concerns. We have shared them with our practice manager to speak with our veterinarians and come up with a better course of action. As a standard we offer treatment plans with cost estimates before proceeding with diagnostics to make sure we are all on the same page. Our apologies if that was not the case with your appointment. We are happy to hear that your kitty is eating normally at this time and hope that the medications and food continue to hep her improve. Sincerely, Heather
Staff and vets are caring and professional. Beware of services tacked on or encouraged but not necessary. They nickel and dime, including statement fees of $3.00 per month, even if you don't want a paper statement, and add service charges on unpaid balances.
This is primarily a vet and as far as those services go, I will continue using them. The staff and doctors are very nice and helpful. I had my boy neutered here and was VERY pleased with his recovery and how his suture healed. I also had him micro-chipped which wasn't cheap, but comparable I suppose. However, this is not a place that I would like to regularly keep my dog for the camp or the boarding. My fiance and I work full time and prefer our puppy to have more exercise than we can offer. The day camp is rather pricey con... read more
We boarded our dog for three days here and we were "patient" of record. My dog had been vaccinated for Bordatella. A week later I woke up to my dog's constant gagging around 5AM. Nothing would ever come up and by 8AM I called and got him in to be seen. He was diagnosed with an upper respiratory infection. He is our only pet and the only contact he had with other dogs was from the weekend before being boarded. Dr. Wages told us that this infection was like the flu, you can still get it even if you've had the flu sho... read more
I haven't had a human baby yet, but speaking for the fur kind I cannot imagine caring for a creature more on this earth than my english bulldog. If you own a pet, you know the feeling. In terms of daycare and vet appointments, we initially thought we had it made. Dr. Wages specialized in bulldogs and that put us at ease. CareFirst was no more than a quarter mile from our apartment and we would just walk him over in the morning ahead of work. The report cards were great when we would pick him up from daycare and find o... read more
It's overpriced. The assistants haven't received formal education and really don't seem to totally understand everything they're talking about. The staff has this...cliqueish feel and isn't very welcoming. They seem pretty stuck on themselves. I liked Doctor Wages, she's pretty fun and seems very compassionate with both animals and owners.The medical care itself I believe to be fine, but not so much on everything else. Don't go unless you have a lot of money.
Ridiculously expensive!!! Basic vaccinations for 2 dogs was just over $400. They try to sell additional services during entire exam as well and now keep clogging up my inbox with emails suggesting additional unnecessary services. Silly me for assuming that something as basic as vaccinations would be similar pricing at all vets- I guess I learned the hard way to call and price check everything along with looking at reviews for services.
Business response:
Thank you for your feedback and we apologize for any unwanted emails. We can remove you from our lists at any time, just send me a message at hcutchinevans@carefirstanimalhospital.com. At CareFirst Animal Hospital we believe in exceptional customer service, trusted client education, and excellent quality medicine. It sounds like we didn't meet our standards during your appointment, so please feel free to contact me directly to discuss how we can make this right with you.
Frequently asked questions about Care First Animal Hospital at Oberlin
How is Care First Animal Hospital at Oberlin rated?
Care First Animal Hospital at Oberlin has a 4.6 star rating with 741 reviews.
When is Care First Animal Hospital at Oberlin open?
Care First Animal Hospital at Oberlin is closed now. It will open tomorrow at 1:00 p.m.