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Sugar River Animal Hospital
- Veterinarians
- Grantham, NH
About this business
Location details
15 Yankee Barn Rd, Grantham, NH, 03753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very pleased with Sugar River Animal Hospital. Dr. MacLean is professional, and knowlegable. She was equally comfortable with our fearful cat and dog as she was with our more social cat and dog. She offered options without pushing us. As a Professional dog trainer, it is very important to me to work with a veterinary staff that knows how to approach animals and make them comfortable. The staff recognizes the difference in our animals personalities and treats them accordingly. It is not a one size fits all soluti... read more
Our elderly golden retriever took a turn downhill while her vet was out of town. Not knowing what to do, we called the Sugar River Animal Hospital. WOW. From the phone call which resulted in an immediate appointment, through our arrival and making the decision to put down our beloved pet, to the heartwarming notes we received after, the place and people were WONDERFUL--TRULY COMPASSIONATE! These people truly care about your animals and about you--perfect customer service. When we get a new puppy there is no question in ... read more
Warm and friendly staff. Dr. MacLean is a caring and talented professional. This practice is a welcome addition to the Upper Valley-Highly Recommended!
Warm and friendly staff. Dr. MacLean is a caring and talented professional. This practice is a welcome addition to the Upper Valley-Highly Recommended!
We take our 20 year old cat to Dr. MacLean (aka Catherine) for care. She has a wonderful rapport with "Nick" (our cat), provides excellent advice as to how to keep Nick healthy, what to monitor, and is open at any time to advise us on aspects of Nick's health. Right after we moved into Grantham/Eastman this past November, we stopped by Sugar River to ask where we might find the special Science Diet food Nick needs, they gave us some (i.e. no charge). We have been to vets in 7 countries with Nick, and we are very pleased ... read more
We take our 20 year old cat to Dr. MacLean (aka Catherine) for care. She has a wonderful rapport with "Nick" (our cat), provides excellent advice as to how to keep Nick healthy, what to monitor, and is open at any time to advise us on aspects of Nick's health. Right after we moved into Grantham/Eastman this past November, we stopped by Sugar River to ask where we might find the special Science Diet food Nick needs, they gave us some (i.e. no charge). We have been to vets in 7 countries with Nick, and we are very pleased ... read more
I used to love Catherine, now it's more about money, not the welfare of the animals. She's willing to allow an animal to suffer with an ear infection rather than call in a prescription at Chewy so my cat isn't miserable! They're the ones who diagnosed her with chronic ear infections. They demanded I had to bring her in to see them in order for them to send the prescription! That is absurd she going to have them the rest of her apparently. Isn't that the name chronic? I'm on unemployment struggling to get by, but they want mo... read more
Business response:
Regarding prescription requests, New Hampshire veterinary regulations require that a valid veterinarian-client-patient relationship be in place before medications can be prescribed. Under NH Veterinary Rule 604.02, it is illegal for a veterinarian to prescribe medication if the patient has not been examined within the past 12 months. In this case, your cat has not been seen since 2024, which legally prevents us from authorizing prescriptions—whether through our hospital or an outside pharmacy. This requirement exists to prot... read more
I used to love Catherine, now it's more about money, not the welfare of the animals. She's willing to allow an animal to suffer with an ear infection rather than call in a prescription at Chewy so my cat isn't miserable! They're the ones who diagnosed her with chronic ear infections. They demanded I had to bring her in to see them in order for them to send the prescription! That is absurd she going to have them the rest of her apparently. Isn't that the name chronic? I'm on unemployment struggling to get by, but they want mo... read more
Business response:
Regarding prescription requests, New Hampshire veterinary regulations require that a valid veterinarian-client-patient relationship be in place before medications can be prescribed. Under NH Veterinary Rule 604.02, it is illegal for a veterinarian to prescribe medication if the patient has not been examined within the past 12 months. In this case, your cat has not been seen since 2024, which legally prevents us from authorizing prescriptions—whether through our hospital or an outside pharmacy. This requirement exists to prot... read more
Highly recommend from family and friend. I want a good vet. The price was very different when I call to schedule and after the visit. Almost 200 more. When someone call to schedule an appointment you should tell them all the cost. Not give them a price and tell them to bring in a stool sample. You would think it would be in that quote. Wrong it's an extra 50 buck. Was that explained nope just added. The reply comments is not accurate. When I schedule it was for 3 vaccines not one. I also stated that time of calling that I... read more
Business response:
Thank you for sharing your concerns. We apologize for any miscommunication regarding pricing and additional costs. You originally scheduled an appointment for one vaccination. At the appointment you request a second vaccination that required a blood test to confirm that Zoey was negative for the disease we were vaccinating her for. This is why you were not quoted at the time of scheduling your appointment for the additional costs. We will make sure to provide more transparent information to our customers in the future. I... read more
Frequently asked questions about Sugar River Animal Hospital
How is Sugar River Animal Hospital rated?
Sugar River Animal Hospital has a 4.7 star rating with 394 reviews.
When is Sugar River Animal Hospital open?
Sugar River Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.