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Lone Tree Veterinary Hospital and Urgent Care
- Veterinarians
- Antioch, CA
About this business
Location details
4839 Lone Tree Way, Antioch, CA, 94531, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
DO NOT RECOMMEND! We brought our 14 year old chihuahua here as he was having issues. We did all the recommended tests ($800+) that Dr Raj recommended, turned out our pup was diagnosed with diabetes. We treated him in office on the spot to start the process of getting his #s lowered. We had to come back for a glucose curve, I was reassured it wouldn't be near $300 and he wouldn't quote an exact price well it was $303 after the procedure and that's using our purchased needles/insulin....felt like he wasn't being transparent an... read more
Business response:
First and foremost, thank you for your review, we are extremely sorry for the inconvenience you encountered. To our knowledge we found that the problem was diabetes after finalizing the results of his tests and we sent you home with insulin syringes. We do understand the frustration with everything and how you could feel that we were just trying to send you to be someone else's patient, but we assure you that wasn't the case. If you have any other problems or concerns don't hesitate to reach out. Again, we apologize for the ... read more
DO NOT BRING YOUR PETS HERE!!! Service was terrible, unlabeled medication! I don't speak English but I do understand it and the lady said in a joking manner to the doctor that this lady doesn't have a clue what you are saying and she said to me that they don't have any one that translates to Spanish which I later heard some one talking to another customer in Spanish, and he was able to assist me, he was helpful. They gave me my quote for everything and I agreed they stepped out and came back saying that there was going to b... read more
Business response:
First off thank you for your review, we are extremely sorry for the inconvenience you encountered. To our knowledge we indeed labeled your medication on the bag due to reason of not being able to open the container if we have put the label directly on the bottle, we did though give you 2 sealed plastic bags with labels attached on them, we translated the entire text on the label in Spanish for your convenience, we also explained the instructions for the medication by our Spanish speaker ,Jesus, prior to leaving the hospital... read more
Frequently asked questions about Lone Tree Veterinary Hospital and Urgent Care
How is Lone Tree Veterinary Hospital and Urgent Care rated?
Lone Tree Veterinary Hospital and Urgent Care has a 4.5 star rating with 318 reviews.
When is Lone Tree Veterinary Hospital and Urgent Care open?
Lone Tree Veterinary Hospital and Urgent Care is open now. It will close at 10:00 p.m.