Lone Tree Veterinary Hospital and Urgent Care

Marybel Q. 

on Yelp

4 months ago

I waited for two hours, they didn't attend to my dog. I was desperate, waiting in the waiting room, and there was no one when they attended to me. I definitely didn't like the attention 

Janet A. 

on Yelp

6 months ago

I would have given 5 stars, but, i am not sure as I am a bit skeptical with the honesty of the business? The day prior to me taking my little boy to get neutered I was told it would cost me $300. + $180. if I wanted blood work done for a total of $480. On the morning I took him, I was told it is $450. with no blood work & $580. with. I told them no blood work, she told me to cirle$450. that is my cost with everything Including meds. When I went to pick my baby boy up, I was told I owed $506.! I said "NO"! I was told this mor... read more

Pilar C. 

on Yelp

7 months ago

Customer service is very poor. No one is on the same page you get different information from both receptionist, not to mention the doctor also has no customer service knowledge. My dog was supposed to have a procedure at 1 o'clock in the afternoon. I called to check on her and they said she still had not gone in for her procedure at that time, it was 3 o'clock then I received a call at 4 o'clock from the doctor informing me that she needed to remove a few teeth, mind you they have had my fur baby already. for nine hours. No... read more

Maureen L. 

on Yelp

7 months ago

Great availability: open long hours and 7 days a week. Pricing is more reasonable than other local vet clinics we used to go to but still not inexpensive (of course!). The usual markups on meds and other items. Overall very pleasant docs and staff. 

Robert S. 

on Yelp

8 months ago

Took my dog Princess for spaying and microchip. You had asked us ton bring her in between 8-9. I got a call at 12:30 to authorize surgery. Why did I need to bring her in so early? do you need 4.5 hrs for an exam? We called you at 4:00 pm to see when Princees would be ready. Was told in 30 minutes. We arrived 30 minutes later and waited in reception for 1 hour. When the surgeon did come out, she was all business no personality. When we reviewed the bill I saw there was no charge for microchip we had requested. They missed it... read more

Alexandra F. 

on Yelp

10 months ago

I will never trust them with my pet again . We went in for my dogs emergency visit last weekend because it was the only local option on a Saturday night. while I was grateful they took us in near 9pm, they did a brief exam and said he's in pain and prescribed 2 pain meds, which felt odd because they couldn't say where or why he was in pain. I was happy that they called to check in the next day and when we told them he had continued to get worse they offered us a free exam that day- I was pleasantly surprised. When we got the... read more

Angelo C. 

on Yelp

10 months ago

The doctors and the front desk staff are always stellar when I bring my dog in. However, I did not have a pleasant interaction with one of the techs, Brittany today (March 8, 2025). I was told by the doctor, a different tech and by the front desk that Milo's medication would be out shortly but I ended up waiting much longer than expected. I was under the impression that there had been a mix-up or it was simply forgotten or lost in the mix of a busy day because I was waiting for around 30 minutes. I asked the front desk staf... read more

Charles A. 

on Yelp

a year ago

i called late 8:20 p.m tonight to see about my dog who is bleeding by his nose , I first want to say that the person who answered the phone first had me on speaker so I could'nt understand him/her. Secondly when he/she turned off speaker the dialect of this person was all over the place, but i did explain my baby's situation. I was told after my explanation that the doctor was fully booked but he/she could ask if we could be seen. After less then a minute they returned and said not tonight but can we come in tomorrow (EMERGE... read more

Jay Y. 

on Yelp

a year ago

You killed my friend's schnauzer puppy. We stopped coming here a year ago because Dr Raj inappropriately hit on my wife in the creepiest way. We used to bring our two dogs and two cats here but kept having issues with the staff and fleas constantly. And then Dr Raj was also offering meds and procedures for a cheaper price if we paid cash. And now to find out that you killed Onyx??? Because you over anesthetized for a simple procedure?? You guys are complete scammers. Don't come here!