Cascade Veterinary Clinics: Wenatchee

Marti W. 

on Yelp

5 years ago

I was very disappointed in the service that Cascade Veterinary Clinic provided this past November. When we arrived, we were one of 4 cars. They took our cat who had been vomiting and indicated they would phone us. After 90 minutes we phoned them. They indicated they would have some idea of what was wrong soon. We learned that the x-ray nor the labs indicated that there was anything obvious, they offered to keep our cat over night and do more tests, for a substantial amount of $$. After 4 plus hours we got our cat wit... read more

Betsy L. 

on Yelp

6 years ago

So frustrating, going to have to wait FIVE days for an appointment OR I have to call back tomorrow at 8:30 for a walk in appointment. No. Receptionist couldn't make appointment this afternoon! Again, terrible customer service, lack of compassion, & a "let me over charge you attitude " & you take care of it. After 3 dogs & 2 cats I'm switching to another veterinary clinic, they are too busy & expensive. Good bye! 

Jane T. 

on Yelp

6 years ago

I will never take my animals to them again after this morning. They had everyone show up at 7:30, and then wouldn't answer the phone. When knocking on the door the attendant motioned to the phone. RUDE! HORRIBLE CUSTOMER SERVICE. 

Lyndsay S. 

on Yelp

7 years ago

BEWARE: SO EXPENSIVE!!!! This clinic is WAY overpriced and ridiculously rude. They charged over DOUBLE the cost for my dogs Cytopoint injections than our regular veterinary clinic does. Definitely recommend to do some research into other clinics before you bring your pets here, unless you just don't care about them overcharging you. The staff was so rude as well, all in all there are so many other options in Wenatchee for vet clinics - thank goodness! 

Elizabeth V. 

on Yelp

7 years ago

Worst experience of my life, I took my 10 year old dog for an anal gland express because her regular vet could not see her until 3 weeks. She had back surgery 6 years ago but she had been doing great up until I took her to cascade. That day she left fine, and when he came back she could not walk and it seemed like her lower back was fractured. she had been hiding under the bed for about two weeks so I finally decided to take her to the animal hospital where she has always gone.. they checked her anal gland and one of them wa... read more

A A. 

on Yelp

8 years ago

Poor, incompetent care. Will never return. Threw away phone number. Erased website from browser memory. 

Susan S. 

on Yelp

8 years ago

My experience started with my 2 yr old (28 lb) dog getting hit by a car on a Saturday afternoon. Cascade Vet Clinic is the only game in town for emergencies on a Saturday. They took him to a room, gave him something for pain, took an x-ray, and then after seeing the severity of his injuries, I decided to have him put down. For that, I was charged $466. Then to add insult to injury, I was told my dog's cremated remains from the crematorium would be an additional $130. My heart is sad to have lost my Buddy, but I'm also disapp... read more

Kaylen M. 

on Yelp

10 years ago

I am extremely disappointed with Cascade Vetrinary. I am new to town and looking for a vet for my cat that also accommodates my 8-5 work schedule. When I called Cascade Vetrinary they told me 5PM was their last appointment, however they would make a note that I would arrive around 5:10-5:15 and that would be fine. Unfortunately, when I got there- before 5:15- they told me I could not be seen because the doctor already started the next client and it was a procedure. Had they told me the amount of time the procedure would take... read more

S N. 

on Yelp

10 years ago

Who needs hell when you can go to Cascade Veterinary Clinic? This place is just the pits; horrible, arrogant veterinarians, rude and poorly trained desk staff, viscous office manager, Candi, extremely long wait times, inflated and hidden costs. These people are money-grubbing, cold-hearted, unprofessional and ignorant all around. It's a terrifying place to take a beloved, helpless pet. You come in worried about your pet and wanting to help them, they see you come in and think $$$$. I've had so many awful experiences th... read more