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Centerville Animal Hospital
- Veterinarians
- Chesapeake, VA
About this business
Location details
300 S, 300 Centerville Turnpike S, Chesapeake, VA, 23322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 12:00 p.m. |
We transferred from another vet and chose Centerville Animal Hospital. At this point I have no complaints about the Veterinarian, but I have significant complaints about the pharmacy and processes they have for sending out prescriptions. Our dog was diagnosed by another specialty veterinarian with an auto immune disease that has her immune system attacking her body. She is literally falling apart. I have been trying for 7 days to get 3 prescriptions emailed/faxed out to a online pharmacy (mainly because Centerville Animal Ho... read more
Although my daughter has had good experiences with the veterinary care here, I had an absolutely horrible experience with their grooming department. Everyone was VERY nice. I was hesitant to let a stranger take my dog, but our groomer is no longer working and my dog needed to be groomed. I spoke to who was supposed to be my dog's groomer on the phone and waited for him to be ready for pick up. Amazingly, they called within 1 1/2 hours and said he was done. He is a high maintenance dog. My previous groomer took 3 hrs a... read more
Business response:
I've never really had a client complain that their dog's groom was too fast so this is a first. Mrs. C, your dog's entire bathing and grooming experience was captured on surveillance video which I've personally downloaded and watched. You are welcome to call and schedule a time to view it yourself. The footage documents a beautiful, compliant poodle being expertly and patiently groomed with no adverse events whatsoever. In fact, I wouldn't have described him as "high maintenance" at all. When our groomer called you and yo... read more
This is an awesome vet clinic and they really care about the well-being of your pets. I only gave 4 stars because I did find that sometimes they went a little overboard in the recommendations and suggestions that they gave me - I am sure it was in the best interest of the my pet, but sometimes I found that I they wanted me to investigate every single nook and cranny (regardless of whether it was necessary or just suggested).
Frequently asked questions about Centerville Animal Hospital
How is Centerville Animal Hospital rated?
Centerville Animal Hospital has a 4.5 star rating with 319 reviews.
When is Centerville Animal Hospital open?
Centerville Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.