Serra Veterinary Hospital Inc.

D S. 

on Yelp

3 years ago

Their prices are scammy to me. I took my dog here on 7/18/22 because he had a foxtail in his paw. They checked it out and brought out a price estimate of over $1,500!! That included sedation, blood tests, foxtail search and removal, and about 10 other things. I said, "You're telling me a foxtail costs more than getting neutered?" The lady, "Yes, we charge around the same for neutering a dog." I don't blame her, she seemed very nice and understanding. I blame the ridiculous pet owners who would actually pay that price. I don'... read more

Tejas B. 

on Yelp

3 years ago

A few weeks ago, my dog was viciously attacked by a pit bull and had multiple injuries. We called Serra Vet and they took him in right away. Dr. Natt did extensive medical and surgical treatments to save his life. He was very thorough, competent, and excellent in his skills and communication process. His staff too especially Pam was very compassionate and caring. All of them went above and beyond their call of duty to help my dog and us. We do not have words to thank them. I'm eternally grateful to them. It is because of the... read more

Julie B. 

on Yelp

3 years ago

Excellent customer service! I can't say enough about how they helped me out of a HUGE bind. Here's the story and how they became my boys' new vet! We were flying our 5 year old schnauzers - one miniature and one standard - from San Jose to Salt Lake City, UT. We have flown other dogs before so we are experienced with ensuring their safety - in cabin and in cargo - along with the rules and regulations with the various airlines. One of these is a health certificate issued by a vet no more than 10 days prior to the flight. This... read more

Aelissa D. 

on Yelp

3 years ago

I've been taking my 22 year old Pom/ chihuahua here for a couple of months. Upon her initial appointment, Dr.Natt was great about keeping me updated, calling to explain everything in detail, and instructing me on how to care for my Dog moving forward. He prescribed some medicine for enlarged heart and she's been great since. It wasn't until Recently I had to Take Diamond to the emergency vet due to her being very lethargic and vomiting. Serra was closed at that time so i had to take her to South Bay emergency vet. They did p... read more

Renee O. 

on Yelp

3 years ago

I can't say enough about Pam and Dr Natt. I brought my dog Finn in today and when I got there the parking lot was full. I mean full. I watched Pam go in and out so many times I lost count. Carrying in cat carriers, walking dogs in on their leashes, stopping to reassure worried pet parents. Never once did she rush anyone or make them feel she didn't have time for them. After Pam brought Finn inside, Dr Natt took such good care of him and then answered every question I had. He was patient and reassuring and I left knowing my d... read more

Beatrice Z. 

on Yelp

3 years ago

This place is great. Totally recommend them. The staff - They are super pleasant and go above and beyond to help. I went in for a health certificate to fly out of the country. Even though they didn't know the process for the country I was flying to, they helped me find the information, they provided all the tests needed and the documentation and followed up every step of the way. They treat my dog so nicely and kindly (though don't pick her up as I understand dogs can be aggressive if they are being taken away from their own... read more

Raianna H. 

on Yelp

3 years ago

MPL surgery for 5 year old small dog - Successful but align your expectations before visiting. My small dog had suffered from a median luxating patella that required surgery to fix. (Her knee cap would pop out of place and not pop back in causing her pain, aggression, and limping) Most offices wouldn't even give me a range of what to expect for pricing until after i spent $100 consultation and $1000 for xrays. Dr. Natt and front of house staff were very transparent about pricing. I did not encounter any surprise charges. The... read more

Mehmet B. 

on Yelp

3 years ago

Our dog Vino broke her leg while playing with a bigger dog in the middle of the night, so we rushed her to the nearest hospital, Sage. They didn't have a doctor in for the night, so Vino needed to stay overnight and wait for the doctor to take a look in the morning. When the morning came, the doctor told us that Vino needed an operation and this needed to happen within 72 hours, and it would cost around for the surgery 10k and another 10k to remove the pins afterward. We found it very expensive, but we also wanted to ensure ... read more

Steve M. 

on Yelp

3 years ago

We took our puppy in because he was sick and our normal vet did not have openings at the time. This was our first visit and very much less than ideal. 1. They cornered us to bring him in when we were just checking for availability, because of their tone, we brought him in, and reluctantly had to leave him at the door, less than ideal for puppy, they gave him a noose-like choke collar put on, which I'm sure is fine for older dogs, but not for overactive puppies scared in a vet office, (and we could not be with him). He had ... read more