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Serra Veterinary Hospital Inc.

4.3
  • Veterinarians
  • Sunnyvale, CA

About this business

HealthcareVeterinarians

Location details

520 W Fremont Ave, Sunnyvale, CA, 94087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3569 reviews
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Lulu H.'s profile image
Lulu H. 
rating
3 years ago

This review is long overdue but I would like to thank all the staff here who helped my dog with his surgery he was in a lot of pain with what he had in his mouth. They carefully removed it, after he had a huge stitch on the side of his face. Now he is all healed and looks like nothing ever happened. Thank you guys so much me and Stacks really appreciate it. 

Business response:

Thank you so much for your support and positive review, Lulu! We're happy our team was able to get to the root of the problem. We appreciate you entrusting Serra Veterinary Hospital Inc. with the care of Stacks! 

Nicole C.'s profile image
Nicole C. 
rating
3 years ago

Serra Vet Hospital is so great. Excellent surgeon, great at diagnostics and grooming. My friend has been going to Serra for 23 years! 

Business response:

We appreciate you taking the time to share your personal experience with us, Nicole. We're happy our team was able to get to the root of the problem. Thank you for your support for Serra Veterinary Hospital Inc. 

victoria c.'s profile image
victoria c. 
rating
3 years ago

The staff were so great with my sweet girl. I took my little terrier Sura in initially to get some skin tags removed that were bothering her. We ended up having to do a teeth cleaning as well. They took very good care of her and were very communicable with me which I appreciated. Thanks for taking such great care of my girl Serra Vet Hospital! 

Business response:

We truly appreciate your lovely review, Victoria! Our team works hard to provide excellent service and care. Thank you for entrusting Serra Veterinary Hospital Inc. with the care of Sura! 

Abram H.'s profile image
Abram H. 
rating
3 years ago

I have went to this vet for about a year and 6 months and have spent about 2000 dollars. They used to give me military discount and when I went this time they said that they don't give military discount anymore. I told them ok I will go else where. But they said I owe for examination for my dog. They never told me anything but gave me an estimate that was extremely high. The whole reason I went there was because my dog wasn't feeling good. I told them I only have 300 dollars to spend and there response was ok we can do the b... read more

Business response:

Hi, Abram. We're sorry if we did not meet your expectations. We strive to provide thorough care and excellent client service. If you would like to discuss the details of your experience further, please reach out to us. Thank you. 

scott b.'s profile image
scott b. 
rating
3 years ago

I started taking my dog Poppy to Serra Veterinary Hospital nearly 3 years ago and I wouldn't trust to go anywhere else. Dr. Natt and the rest of his team are so caring and efficient. So glad Poppy has Serra Veterinary looking after her. 

Business response:

Thank you so much for the five-star review, Scott! We're grateful for all of the hard work Dr. Natt and our team does to help all of the pets entrusted to us. Thank you for continuing to entrust Serra Veterinary Hospital Inc. We look forward to seeing you and Poppy again! 

Vlad N.'s profile image
Vlad N. 
rating
3 years ago

Late update, went to another vet, was recommended fish oil for dry skin. And was told Frankie doesn't have any present or recent evidence of fleas. Purchased some fish oil with omega 3 supplement. After adding it to Frankie's food, all the itching stoped within few days. All he had was dry itchy skin and not fleas. 

Business response:

Hi, Vlad. We're sorry if our services did not fit your standards. We were able to see you and your pet on the same day and offered various steps to help with Frankie's flea infestation. When you visited in September because your other dog had many fleas on her body, you let us know that Frankie was not on flea/tick preventatives. To help mitigate Frankie's itching, our doctor prescribed a flea/tick preventative. We apologize that the flea preventative was unable to eliminate Frankie's infestation within days, and, again, we ... read more

D S.'s profile image
D S. 
rating
3 years ago

Their prices are scammy to me. I took my dog here on 7/18/22 because he had a foxtail in his paw. They checked it out and brought out a price estimate of over $1,500!! That included sedation, blood tests, foxtail search and removal, and about 10 other things. I said, "You're telling me a foxtail costs more than getting neutered?" The lady, "Yes, we charge around the same for neutering a dog." I don't blame her, she seemed very nice and understanding. I blame the ridiculous pet owners who would actually pay that price. I don'... read more

Tejas B.'s profile image
Tejas B. 
rating
3 years ago

A few weeks ago, my dog was viciously attacked by a pit bull and had multiple injuries. We called Serra Vet and they took him in right away. Dr. Natt did extensive medical and surgical treatments to save his life. He was very thorough, competent, and excellent in his skills and communication process. His staff too especially Pam was very compassionate and caring. All of them went above and beyond their call of duty to help my dog and us. We do not have words to thank them. I'm eternally grateful to them. It is because of the... read more

Business response:

We truly appreciate you taking the time to share your personal experience with us, Tejas. We're very grateful we could provide your dog with immediate care. Our team is dedicated to providing quality care to all of the pets entrusted to us. Thank you for entrusting Serra Veterinary Hospital Inc. with the care of your dog. 

Julie B.'s profile image
Julie B. 
rating
3 years ago

Excellent customer service! I can't say enough about how they helped me out of a HUGE bind. Here's the story and how they became my boys' new vet! We were flying our 5 year old schnauzers - one miniature and one standard - from San Jose to Salt Lake City, UT. We have flown other dogs before so we are experienced with ensuring their safety - in cabin and in cargo - along with the rules and regulations with the various airlines. One of these is a health certificate issued by a vet no more than 10 days prior to the flight. This... read more

Business response:

Hi, Julie! We are so grateful for you taking the time to review us. Our team is happy we could help. We strive for excellent care here at Serra Veterinary Hospital Inc. and we are glad to know that we provided your family with just that. Thank you for choosing us and we are excited to be a part of your boys' healthcare team! 

Frequently asked questions about Serra Veterinary Hospital Inc.

How is Serra Veterinary Hospital Inc. rated?

Serra Veterinary Hospital Inc. has a 4.3 star rating with 569 reviews. 

When is Serra Veterinary Hospital Inc. open?

Serra Veterinary Hospital Inc. is closed now. It will open tomorrow at 9:00 a.m.