Serra Veterinary Hospital Inc.

Eli 

on Yelp

a year ago

Avoid like the plague. $300 for a health certificate. Ridiculous. Every other vet charges $150 max 

C L. 

on Yelp

a year ago

They don't care animals at all but just prioritize profit over the health of our furiends! I took my dog to Serra for a knee exam. Dr. Natt detected a heart murmur and recommended expensive, less effective tests ($1000+ for X-rays and blood work) instead of the appropriate ultrasound (which I later got at a cardiologist for $700). I guess they didn't have the necessary ultrasound equipment, but they still wanted to make money from me so they didn't refer us elsewhere or fully explain our options. A second opinion from a boar... read more

Eric H. 

on Yelp

a year ago

Brought my dog in for an ear infection. The head doctor comes in for less than a minute and has difficulty restraining my dog (he didn't take a minute to let her warm up to him). He tells me they need to sedate in order to clean the ear. I agree hesitantly since my dogs ear infection was bad and she needed help. They try to charge me $1700 total for other services I didn't request and that were unrelated to her ear condition. I talk them down to $800 to sedate, clean and treat the ear (which is still ridiculously high for th... read more

Nicole S. 

on Yelp

a year ago

As our family was waiting for urgent $1300 testing results from the vet, he still did not return our phone calls. It wasn't until we physically went into the office that the vet would come and talk to us about the results. Definitely not professional. Bedside manner was consistently bad. Unfortunately, we would not recommend. It was fairly easy to book an appointment though! 

Jeanne-Marie A. 

on Yelp

a year ago

I've been here a few times because of the convenient location, but have had mixed experiences. The vet techs are usually clear and helpful, and are able to get us in for an appointment quickly. However, after pricing out a few vets for services, I've often found Serra's prices higher. They also tend to push/recommend expensive procedures after spending limited time with the vet. 

Marisa O. 

on Yelp

a year ago

If I could give more stars I would!! I cannot thank Dr.Natt and his entire team for how kind, caring, and attentive they were. My 8 month old kitten, Thomas, was hit by a car and needed FHO surgery for his broken femur head and fractured hip. I called almost a dozen other places and this was hands down the most affordable hospital in our entire area. My baby Thomas was treated wonderfully and thanks to Dr. Natt he is back to his normal rambunctious self. If I lived closer I would certainly take all my pets here. 

Scott S. 

on Yelp

a year ago

We got great care for our beagle when he needed surgery to remove two cysts. We met with Dr Huynh beforehand to discuss the surgery and she laid out all the options. She called us before and after the procedure on the day of the surgery to let us know what she was planning to do and how it went. The post-op care was great--we needed to go back several times for bandage changes and everything went very smoothly. Dr Natt did most of the post-op care and he is clearly very experienced and knowledgeable. The techs and front offi... read more

Andrew H. 

on Yelp

a year ago

After moving to the Bay Area over a year ago we have been through several vets and have some truly heart breaking stories but after a recent surgery and treatment we didn't think went well at a different vet we called Serra Veterinary Hospital and they fit us in immediately to assist Winston with the remaining procedures needed and I couldn't be more pleased with the staff and excellent care from the doctor there. Also, my frenchie Bruce has Ivdd and doctor Natt has a neurological background which is hard to find in the Bay!... read more

Samantha B. 

on Yelp

a year ago

EXPENSIVE! I had to pay $1400 just for them to say something was stuck in my cat's small intestine and then sent her home with us. My cat had been not eating and throwing up for the past couple of days before the initial visit, so I was extremely concerned when she was still throwing up. The next morning we went in again and they wanted us to drop another $800 for another X-ray??? When I expressed my concerns about not being able to afford much more than the $1400 I already paid, they didn't seem to have any empathy or under... read more