Serra Veterinary Hospital Inc.

Oswald C. 

on Yelp

8 months ago

This is a heartbreaking story about my dog, she passed away from cancer this week. If you want a doctor who prioritizes your pet's wellbeing over money then avoid this place. My dog started limping and x-ray (done by my previous vet 2 months prior) confirmed that she had hip arthritis and some fluid on the right knee. Dr Natt looked at the x-ray report and did a quick physical exam on her leg, and within one minute he said my dog had an ACL tear and needed a TPLO surgery. I am partially to blame here as it didn't occur to me... read more

Jenn J. 

on Yelp

8 months ago

Brought my dog here a few times-for ACL surgery and for a second opinion after another vet was pushing hard for my dog to have surgery again. I always feel like my dog's wellbeing is the priority here and trust Dr. Natt and his team, he gives an honest opinion and doesn't push unnecessary procedures. 

Anne C. 

on Yelp

8 months ago

The prices they quoted me were 30-40% higher than other Vet Hospitals. I got a quote for a cat 51/2 lb.of mine to be spayed and for a dog to have a couple of teeth pulled. The spay quote was $2600 + and the teeth pulling was $2,900+.. I went to another Vet Hospital where a got quotes for 1/3 -1/2 of the price Serra Vet wanted. I will say that this Vet does have a respect for the animals he sees. 

Eli 

on Yelp

9 months ago

Avoid like the plague. $300 for a health certificate. Ridiculous. Every other vet charges $150 max 

C L. 

on Yelp

10 months ago

They don't care animals at all but just prioritize profit over the health of our furiends! I took my dog to Serra for a knee exam. Dr. Natt detected a heart murmur and recommended expensive, less effective tests ($1000+ for X-rays and blood work) instead of the appropriate ultrasound (which I later got at a cardiologist for $700). I guess they didn't have the necessary ultrasound equipment, but they still wanted to make money from me so they didn't refer us elsewhere or fully explain our options. A second opinion from a boar... read more

Eric H. 

on Yelp

a year ago

Brought my dog in for an ear infection. The head doctor comes in for less than a minute and has difficulty restraining my dog (he didn't take a minute to let her warm up to him). He tells me they need to sedate in order to clean the ear. I agree hesitantly since my dogs ear infection was bad and she needed help. They try to charge me $1700 total for other services I didn't request and that were unrelated to her ear condition. I talk them down to $800 to sedate, clean and treat the ear (which is still ridiculously high for th... read more

Nicole S. 

on Yelp

a year ago

As our family was waiting for urgent $1300 testing results from the vet, he still did not return our phone calls. It wasn't until we physically went into the office that the vet would come and talk to us about the results. Definitely not professional. Bedside manner was consistently bad. Unfortunately, we would not recommend. It was fairly easy to book an appointment though! 

Jeanne-Marie A. 

on Yelp

a year ago

I've been here a few times because of the convenient location, but have had mixed experiences. The vet techs are usually clear and helpful, and are able to get us in for an appointment quickly. However, after pricing out a few vets for services, I've often found Serra's prices higher. They also tend to push/recommend expensive procedures after spending limited time with the vet. 

Marisa O. 

on Yelp

a year ago

If I could give more stars I would!! I cannot thank Dr.Natt and his entire team for how kind, caring, and attentive they were. My 8 month old kitten, Thomas, was hit by a car and needed FHO surgery for his broken femur head and fractured hip. I called almost a dozen other places and this was hands down the most affordable hospital in our entire area. My baby Thomas was treated wonderfully and thanks to Dr. Natt he is back to his normal rambunctious self. If I lived closer I would certainly take all my pets here.