North Peninsula Veterinary Emergency Clinic
227 N Amphlett Blvd, San Mateo, CA 94401 United States
https://www.sanmateoveter.com/
Healthcare
Open 24/7
About
At North Peninsula Veterinary Emergency Clinic, we focus on providing exceptional, emergency veterinary care to the dogs and cats of San Mateo, San Francisco, and other local Bay Area communities so you can rest at ease knowing your pet is healthy and happy.
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Gus S on BBB
2 years ago
09/05/2021, 02:03 AM
Our amazing fox red lab Phinn was kenneled last week and despite being up to date on all shots including Bordetella he apparently contracted a case of Kennel Cough. First we went to North Peninsula Vet Emergency Clinic Sunday morning and they diagnosed him in the parking lot and recommended we got to our regular vet for treatment and they didn't charge us a ***** for their time and expertise. How kind was that? Our regular vet, BANFIELD, who we pay monthly maintenance to, when we called later that day said they were booked for 2 WEEKS! We called our old vet and a few others and no one would make the time except for North Peninsula Vet Emergency Clinic. They said come back and we will care for him. The staff was exceptionally kind and considerate of our fears and needs (******* was very thorough with explanations). They prescribed an antibiotic and presented complete and clear paperwork documenting the entire visit. And the charges were quite reasonable considering the circumstances in my opinion. I highly recommend this company and wish we could make them our regular vet!
Angie Hill Robertson on Facebook
3 years ago
12/27/2019, 01:43 AM
Lots of emergencies tonight. Staff is great. All and all a good experience.
Nancy Martin on Facebook
4 years ago
11/20/2019, 11:03 AM
I had a situation Monday where my fur baby lost the use of her front paws. At around 7PM she also lost her use of her rear paws and started mewling like she was in constant pain. All nourishment I was giving with a syringe.
Living in Texas and visiting my 95 year old mother in San Mateo County, California, I knew that Muffin was not having a shred of quality life.
I called North Peninsula Veterinary Emergency Clinic Tuesday morning and requested information about helping Muffin cross the rainbow bridge. Since I no longer wanted Muffin to suffer, I took a cab to the Emergency clinic.
I was guided into the euthanasia room (it was a comfortable room with regular furniture and no exam table along with lights that dimmed. After filling out the paperwork the nurse came in to take Muffin so she could start the IV line. When she brought Muffin back she agreed that I had made the best choice possible for Muffin
At no time was I made to feel rushed or that Muffin was a "number". The vet came in and said I could have as much time as I needed. I could see the pain in Muffin's face so my only acceptable response was that since Muffin was in such pain, we cannot in good conscience make her wait.
The vet then spoke to Muffin telling her she would feel warmth. Once Muffin received her 2nd shot, the vet monitored her heart and advised when her heart had stopped beating.
I held Muffin and was trying to take one last picture when the vet offered to take the picture for me.
Yesterday I received the nicest condolence card from the Emergency Clinic staff. Everyone I came in contact with at the ER clinic was extremely compassionate and welcoming.
I highly recommend this Emergency Clinic to anyone who lives in or near San Mateo, California or who may be visiting and have a need for an emergency vet.
A huge shout out of gratitude for the staff and the doctor who have all left me with an extremely warm fuzzy on how you all interacted with Muffin on Tuesday, November 12, 2019
Carol Roderick-Schulz on Facebook
4 years ago
08/26/2019, 19:41 PM
My little one had a large amount of cluster seizures and I drove all the way from the East Bay to North Pen. One of their lovely technicians, Erin met me there (on her day off I might add) and the doctors and staff made her well again. Erin stayed with her until she was stable. It helped that they accepted Care Credit although the charges were NOT through the roof. I trust this emergency hospital completely. Thank you 🙏🏼 for saving lil Babu (aka Booster)
Linda Klotz Lowe on Facebook
4 years ago
06/22/2019, 21:02 PM
Staff was very caring and supportive of our pet needs. we have a regular vet, but issues happen outside of office hours and this place should be your go to place.
Lizzy Felix on Facebook
5 years ago
10/07/2018, 18:58 PM
Wonderful staff. Took my dog who Had the worst hives I’ve Ever seen. they were on it and they took great care of her
Mario Orbeta on Facebook
5 years ago
08/22/2018, 23:38 PM
They were there when I had to make the most heartbreaking choice for my furbaby Stitch.
understandably there was a long wait because they aren't our regular vet. But, once the vet saw us I was treated with caring and given different options.
When it was decided to put my boy to sleep the staff were very aware and caring about the whole process. I know my boy didn't feel any pain during the procedure. The staff were kind and let me stay in the room as long as I wanted. I never felt rushed.
Upon receiving my fur babies remains I also received a sympathy card in the mail that made me feel like the genuinely care not just about our fur babies but us as well.
Thank you for everything you do for all of us fur baby owners.