Peter W E. on GeniusVets a year ago
02/08/2022, 19:00 PM
Today was my second visit with Hogan, my 4 year old, 118# Chesapeake Bay Retreiver! What a LOVELY experience!! This was the "Tech Only" "business visit" following our intro initial visit with the DVM. Hogan received (3) injections & an oral medication, as well as a blood draw. Our visit couldn't have gone any better! The two Techs were very Professional, extremely efficient, kind, patient, and knowledgeable. Both Techs get ALL 10's!!! I won't try and spell their names, to embarass myself, but Hogan & I couldn't have asked for better service! Hogan was VERY NERVOUS, but our hosts knew exactly how to handle every situation. They made EVERY EFFORT to put Hogan & I at ease. We couldn't be more pleased how the initial visit with the DVM, nor the second "Tech Only" visit evolved. I wouldn't call it a Tech Only visit. I'd call it a Tech Superstar Event. Loved the experience. Loved the knowledge & professionalism. Loved the kindness, patience, hospitality, and efforts to quiet Hogan's nervousness. In addition, the front staff was quick & efficient to explain billing and process payment. And we quickly received further information regarding bloodwork and next steps. Thank you for your award winning, and confidence building, service!