Dr. Jennifer Chang and Dr. Lori Locke are very professional and caring. Our dogs are doing so much better. I would recommend this facility for serious illness or if your primary vet cannot diagnose your animal .
Business response:
Thank you Tereza for the positive review. Dr. Locke, Chang, and the IM team are so happy they could be there to help! We wish you a happy and safe week!
Yes- my first impression of my initial call to make the referral appt was rather sterile and chilly. The client care gal sounded super--- stressed. My f/u call ,on 4/12 , the client care gal was really nice and answered all my questions before my appt with Dr. B. Well done. Much improved.
Business response:
Lynn,
Thank you for sharing your experience and we continuously work to improve from each and every pet parent's feedback. Thank you again and have a nice and safe week.
Excellent service and professional staff and Dr. Barnes. Very thorough examination and explanation of problems.
Business response:
Sherry,
Thank you for taking the time to share your experience and for the kind words. We will share this with Dr. Barnes and her team and we are always here if you need us. Have a nice and safe rest of your week.
Dr. Pugliese provided excellent care for our dog's knee surgery. She explained the procedure very well and took great care with the health of our baby. The staff we interacted with were helpful and professional. When investing in our animal's health, it is great to have such a trusted source of care in our community. Thank you all for a wonderful experience with your caring and educated staff.
Business response:
Lori.
We will share your amazing kind words with Dr. Pugliese and her team. We appreciate you support and we are always here if you need us! Have a great and safe week.
Y'all are terrific!
Business response:
Kimberly,
Thank you so much for sharing your support and we are always here if you need us. Have a safe and happy week!
I really want to thank the staff for taking such good care of my dog Gigi when I brought her into the hospital after a dog attacked her. They took such great care after hours and provided me with great instructions for her after care. She is doing so well :)
Business response:
Melissa,
We are so happy that Gigi is doing so well and that we could be there to help. It's so satisfying knowing what we do is appreciated during this time. We are always here if you need us and have a great and safe week.
I’ve had the pleasure of taking my dogs here on multiple occasions, every one of the staff I’ve met have been amazing. Most recently I had to put down my elderly dog of 15 years, my best friend who has been with me for more than half my life, the tech sweetly offered to carry him inside and tho he wasn’t a small dog, he cradled him kindly and securely. Due to Corona I could not be there while they prepped him but once I was allowed inside the same tech very gently led my terrified boy into the room. The veterinarian asked me... read more
From the first time I called to all the follow up every single staff member has been so helpful. I want to give a huge shout out to Angela Lin she has been instrumental during this entire process. I am glad we took our dog here and have been impressed with the quality of service and staff. Thank you again for everything you do!
Thank you from the bottom of my heart for helping Isis pass peacefully and helping Joey and Nadia her parents to understand it was time. Isis was a very special dog that can never be replaced. Our house is empty, our hearts are heavy. Bless you Isis grandma Julie
Business response:
Julie,
We are so sorry for your loss and we understand losing a dear family member is hard. We will keep you and your family in our thoughts during this time and send you virtual hugs. Stay safe.
Google reviews (667)
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