I liked the fact that the reception area is larger, the seats are comfortable, and most of all I liked the quiet way everyone out front went about their business. Everyone was friendly, polite and caring.
Business response:
Caye, We appreciate your positive feedback about our reception area and the comfortable seating. Our team takes pride in providing a quiet and caring environment for our clients. Thank you for recognizing our friendly and polite staff.
Brook-Falls Veterinary Hospital & Exotic Care
The vets at Brook Falls have been life savers. I have taken at least 6 different dogs to this clinic and have always left with amazing, professional care, coupled with many ideas to try with my animals at home. The staff has gone out of their way to accommodate me and I am truly grateful for their kindness.
Business response:
Greetings Gayle,
Thank you so much for taking the time to leave us such a heartfelt review. We truly appreciate your kind words and are delighted to hear that our team at Brook-Falls Veterinary Hospital & Exotic Care Inc. has been able to provide you and your dogs with amazing and professional care throughout the years.
We are dedicated to accommodating our patients and their owners, and it brings us great joy to know that you have felt our kindness and support during your visits. Your trust in us means the world, and we a... read more
My daughter will go nowhere else but here with her bearded dragon lizard and love bird. She loves the extraordinary care and attention provided!
Business response:
Hi, Danny. Thanks for taking the time to share your daughters positive experience. We truly appreciate it!--Brook-Falls Veterinary Hospital & Exotic Care
They know bunnies. After local vet decided didn’t need my business, I needed to find another. What a discovery! I wasn’t an afterthought at Brook-Falls. They took bunny’s history online. Made me feel welcome when I arrived. Recommended an affordable vaccination as protection against likely outdoor disease threat, cleared the obstructed eye duct which had prompted my visit, but otherwise met pre-exam cost quote. Even emailed a pointer to a selection of affordable indoor/outdoor exercise pens. I’m set!
Business response:
Hi, Gregory. We appreciate the kind words and are glad we could provide you with a positive experience!--Brook-Falls Veterinary Hospital & Exotic Care
Highly recommend for anyone with reptiles! Their staff is actually knowledgeable when it comes to exotic species & are fantastic to work with. I’m an AFT & Leopard Gecko Breeder, so it’s definitely nice to have Vets that know what you are talking about, know exactly what to check for & not to mention HOW TO, without stressing the animal!
My girl Sapphire for reference, had a clean bill of health 🙌
Business response:
Heidi, We appreciate you taking the time to share your thoughts. Thanks for the kind words and the recommendation to other pet owners!--Brook-Falls Veterinary Hospital & exotic care
Dr Alice and the rest of the staff have been absolutely wonderful in taking care of our pet roosters health needs, ever since he was a babe.
We highly recommend the aviary/exotic bird staff.
We will be transferring the rest of our animals there for care as well.
So far we’ve have had our hedgehog (Jughead) and one of our sugar gliders (Rook) in to see the doctors and we could not be happier. The entire staff is fantastic and professional. Driving from Mukwonago is completely worth it! The sweet post-surgery note they gave us with our little guys photo on it was such a cute touch!
Business response:
Hi Jessica, We are thrilled to have you as part of the Brook-Falls Veterinary Hospital & Exotic Care, Inc. family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! -Brook-Falls Veterinary Hospital & Exotic Care, Inc.
The exotic pet docs are awesome, friendly and take great care. of your snakes and lizards.
Business response:
Dear Ryan, Thank you for recommending us. We will pass your kind words along to our team.--Brook-Falls Veterinary Hospital & Exotic Care
My cat Mabel became seriously ill. I was able to book an appointment online for the next morning and this helped put my mind at ease. I feel Mabel has gotten exceptional, gentle care at Brook-Falls.
Business response:
Hi Terri, We are glad we were able to see you and Mabel. Thank you for recommending us. We will pass your kind words along to our team. --Brook-Falls Veterinary Hospital & Exotic Care
Google reviews (448)
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