Animal Hospital of Orwell

Maggie B. 

on Yelp

7 years ago

This Petco is always a hot mess. I hate to say it but it truly is. Even though Petco across the board has decent prices, this store location is always unorganized, messy, and the shelves look like a tornado went through them. I try with all my might to avoid this location, however, when an emergency calls, I have to go there. The employees are nice but it needs an overall face lift/good clean. 

Shayna B. 

on Yelp

8 years ago

Prices are consistently one to two dollars higher than neighboring competitors (dog food & treats, cat litter, cat food). I've found this to be especially gutting in the specialty brands / "top shelf" foods. Be ready to pay top dollar for your pet. Nonetheless, I found the staff to be friendly and courteous; well-maintained in terms of cleanliness and a logical organization of stock and brand variety. 

Molly B. 

on Yelp

9 years ago

The employees were nice and helpful. They'll help set you up for the dog wash, or carry your large food bag out to the car. Considering I just moved across country, it is nice to have a stable business like this to get the items I need from. Went to wash my dogs today - it's a mere $10/dog for washing. It includes shampoo, conditioner, dryer, and towels. My dogs hated the ramp leading up to the washing bin. Two very sweet and loving kitties looking for homes per the local humane society. Because they're amidst all the chao... read more

Taylor P. 

on Yelp

9 years ago

I love this Petco. I shop here for my bunny rabbits needs. The staff are usually very friendly and care about the animals there. I like to go visit the new kitten arrivals that come through the humane society, which makes me happy they are coming from a pet rescue. They are pretty adorable if you are looking for a cat or kitten. Check in weekly. 

Andrew W. 

on Yelp

11 years ago

Is what it is. No complaints about Petco as a whole or this one vs another. Nothing positive to state either. It just exists so you can buy a new Kong or dog bed without waiting 2 days for Amazon to deliver. 

Marc K. 

on Yelp

12 years ago

I don't normally write reviews. I actually created this account just to rebuttal another user's poor review. I opened this up in my Yelp app to get directions, and I happened to notice a reviewer bashing Emily. The last time I was in this store, I came with my grandmother who has Alzheimer's. I had no idea what she was looking for when she asked me to take her. Some kind of supplement for her cat. The first person I asked for help couldn't understand what my grandmother wanted either. So I asked for the manager. Emily came ... read more

Lindsey C. 

on Yelp

12 years ago

*****horrible grooming experience**** Dawn cut 2 of my dog's nails/paws and he was bleeding all day. She denied it and the manager Emily was beyond rude. I have been going there for years for food and grooming and am disgusted. Do not bring your dog to Dawn she does not know how to cut dog's nails. 

Linas M. 

on Yelp

14 years ago

Not sure why the other reviewer had such a bad experience. Its a retail store, so you might as well expect the pricing, but the service, well, the first day I was bringing my dog home, she didn't have a collar, so even before taking her home I stopped by at Petco. I really didn't expect her to bolt like she did (not right away, she wandered around for 5 minutes til she found a place to pee).. When I couldn't get her back the store personnel came out practically immediately and spent 20 minutes helping me to get her back, ... read more